Ron Carter Chevrolet

How would you rate Was dealing with Hailey previously, now chad. I am dissatisfied with the service department because they had my car for 3 days and I was told the workload was light. I didn't have major now chad. I am dissatisfied with the service department because they had my car for 3 days and I was told the workload was light. I didn't have major items for them to look at, but feel 3 days is a bit much. I asked for a loaner but Chad told me they didn't have any and would only get a loaner if they had to order a part. I'm bringing my car back Thursday for sounds I am hearing when I put on the breaks. I hear what sounds to me like the springs. (I also feel grinding at times when I press on the breaks), It happens when I first start out in reverse and then to drive as well as other times stopping.? I just want to make sure my car is safe to drive and problem free More

Everything was good except for the time that it took which I thought that for an oil change being there at 6:56 and leaving at 9:20925 was a little long which I thought that for an oil change being there at 6:56 and leaving at 9:20925 was a little long More

Chad ran the courtesy scan and was very helpful. He also let me know there was a recall and helped me get that fixed as well. He also let me know there was a recall and helped me get that fixed as well. More

Dropped off my truck, repairs completed on time With no extra pressure for more services extra pressure for more services More

Wonderful service as always ,James was really helpful with the process of my truck getting repaired, very quick turnaround with the process of my truck getting repaired, very quick turnaround More

Straight forward pricing and communication. No tricks or last minute antics. All communications was done via email and pricing was transparent each step of the way. No tricks or last minute antics. All communications was done via email and pricing was transparent each step of the way. More

Excellent Chevrolet service department I can't speak to the remainder of the dealership I have not business with any other department recently the remainder of the dealership I have not business with any other department recently More

Took truck in for service but truck was not wash. Most dealership wash your vehicle after service Most dealership wash your vehicle after service More

Service was great once I finally received service. I had an appointment scheduled for 11:30 and sat for 2 hours before work was even started on my truck. One of the service technicians finally came ou I had an appointment scheduled for 11:30 and sat for 2 hours before work was even started on my truck. One of the service technicians finally came out and apologized for the wait stating they were putting other cars before mine even though I had an appointment scheduled. More

My car needed to be serviced due to a reoccurring popping noise. I called Felipe and he got me in asap. The mechanic had received a bulletin about the issue. Felipe and the mechanic had the truck ready. Feli noise. I called Felipe and he got me in asap. The mechanic had received a bulletin about the issue. Felipe and the mechanic had the truck ready. Felipe was able to shuttle me and provided excellent customer service. From the first time I came in for an oil change he has been personable, listens to the customers needs and up front and honest. He is a great asset to the team. More