Ron Carter Chevrolet
Alvin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Helpful and kept me in the loop. Set me up with a loaner / rental which I greatly needed. Painless process during a frustrating time with my vehicle. Set me up with a loaner / rental which I greatly needed. Painless process during a frustrating time with my vehicle. More
Great service from the team. No issues fast easy and respecting my time. Will definitely return. No issues fast easy and respecting my time. Will definitely return. More
Well organized. Good community Service manager is very helpful, extremely customer focused, and wonderful to work with. Ke kept us updated and even knew who I was wh Good community Service manager is very helpful, extremely customer focused, and wonderful to work with. Ke kept us updated and even knew who I was when I came in to pick up the vehicle. More
I like that my truck gets fixed in a timely manner but their is a lack in communication with the customer. To drive 2 hours and pass other dealerships their should not be any problems their is a lack in communication with the customer. To drive 2 hours and pass other dealerships their should not be any problems More
It's been fantastic. When other dealerships quoted me 4-6 weeks to fix my truck, 3-5 days to even look at it, this service center looked at it same day and had it fixed a When other dealerships quoted me 4-6 weeks to fix my truck, 3-5 days to even look at it, this service center looked at it same day and had it fixed and back to me the next day. That was my first experience. Then I needed an oil change. I have one oil change remaining at Beck and Masten South (I guess Group 1 now?) but they now tell me that for a simple oil change it'll be 3 hours. Regardless of how far out I made an appointment. I just decided to forfeit that money and move to Ron Carter GMC. You guys got it done in less than an hour. With this last repair, you had my truck diagnosed, the part replaced, and the truck tested and ready to hand back within 3 hours. Are there things that you can improve, sure... but the things that really matter, speed, quality, and responsiveness, you've knocked it out of the park. You've definitely earned my business and will be my first stop anytime I need service or am in the market for a new vehicle. Thank you for not lowering your standards to what the other dealerships in the area have. More
