Ron Carter Ford Alvin

Ron Carter Ford Alvin responded

We're sorry to hear about your experience. We strive to provide exceptional support and regret that your recent visit to our service department didn't meet expectations. Your feedback is important to us, and we're committed to addressing this to regain your trust. Please reach out to discuss this further so we can make this right.

Ron Carter Ford Alvin responded

We're thrilled to hear that our service technician was able to address the issue with your dashboard screen and customize it to your preferences! Providing solutions that enhance our customers' experiences is always our goal, and we appreciate your positive feedback. If you have any more concerns or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you in the future. Thank you for choosing our services!

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our quick turnaround and excellent customer service. Your recommendation means a lot to us, and we're honored that you would consider recommending us to your friends and family. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We're here to provide top-notch service, and we look forward to serving you, your friends, and your family in the future. Thanks again for choosing us!

Ron Carter Ford Alvin responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Ron Carter Ford and that you appreciate the quality of work done on your vehicle in a short time and at a reasonable cost. Providing efficient and affordable services is a top priority for us, and we're pleased to know that we met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

Ron Carter Ford Alvin responded

Thank you so much for the wonderful feedback!! We're thrilled to hear about your positive experience with Jason, William and Doug. Providing exceptional service is our priority, and we're delighted that we met your expectations. We truly appreciate your recommendation and can't wait to continue providing top-notch service for you in the future. See you on your next visit!!

youngduncan1 responded

I really appreciated the quality of your work and the professionalism of your service team. We have never received anything less than stellar service from you all. I wasn't kidding when I said you all have handled everything about our car except for putting gas in the gas tank. We would not consider going anywhere else for service and maintenance on our Ford Escape.

Ron Carter Ford Alvin responded

Thank you so much for your heartfelt review!! We're thrilled to hear about consistently positive experiences with our service team. Your loyalty means the world to us, and we're honored to be your go-to for your Ford Escape service. We'll continue striving to provide top notch care for your vehicle. We truly appreciate your trust and look forward to serving you again.

Ron Carter Ford Alvin responded

Thank you for sharing your entertaining review! We're delighted to hear that our sales team handled your "madness and frivolity" with grace – a sense of humor is always a plus! We appreciate your loyalty over the years and are thrilled to have been part of your truck-buying experience again after nearly three decades. If there's anything specific you'd like us to address regarding your purchase, please feel free to reach out. We value your feedback and are here to assist. Here's to another 20 years, and we'll be here whenever you decide to make your next move. Hahaha. Thank you for choosing us once again!