Ron Craft Chevrolet

Very unethical and Unprofessional I arrived to test drive a car that was ready to be sold, I waited for 30 min and was told I could look at car but not drive it. I told the sales perso I arrived to test drive a car that was ready to be sold, I waited for 30 min and was told I could look at car but not drive it. I told the sales person i still wanted the car but he said they couldnt sell it to me.The next morning I was told a mechanic had bought the car the night before. I said specifically i still want the car. Feels like the mechanic that wanted the car may have disabled the reverse lookout solinoid on the transmission in order to get a good deal on the car himself. More

This Chevrolet dealership is the Tops. All employees I This Chevrolet dealership is the Tops. All employees I had the pleasure to meet, were professional, businesslike and very nice. The one person tha This Chevrolet dealership is the Tops. All employees I had the pleasure to meet, were professional, businesslike and very nice. The one person that impressed me the most was Mr. Chris Olsen. He is very knowledgeable in the product I was purchasing, what a great help I found him to be. He is such a personable person. Ron Craft has a thriving successful business and its due to employees such as Mr. Chris Olsen. As long as helpful trustworthy employees are working here, I will buy here and pass this information on to family and friends. Thanks to all the great people I did business with. Hope to see you next year Mr. Chris Olsen. More

Mr. Olsen made the difference in the perception of a car salesman. He shows compassionate,care and give hope to potential buyers. He exceeds and went beyond the call of a car salesman. He is the only reaso salesman. He shows compassionate,care and give hope to potential buyers. He exceeds and went beyond the call of a car salesman. He is the only reason I traded the 2011 because he anticipated my every need as a consumer. Mr Olsen is the best and restores hope in the car sales industry in the uncertainy of the times we now live. Go to Mr Olsen, he will work diligently to get the car and financing within reason to purchase the car. He found rebates the applied to the new car purchase. Chris is the real deal!!!!!!!! More

Purchased a used Cadillac DTS via their internet sales. I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I should know about. I was told that the car was in "like new" condition. After several issues with this disorganized bunch in attempting to close the deal and pay for the vehicle, I finally was able to make a bank transfer and arrange for having the vehicle shipped via a car hauler. When I received the vehicle from the delivering party, I was disappointed to find out that the vehicle had been wrecked and poorly repaired on the right front bumper, the driver's side and the left rear bumper. The repairs were so obvious that I noticed them immediately as well as the did the driver of the car hauler. I called the dealership and spoke to the salesman and he told me that the CARFAX didn't show any repairs and that he actually never saw the vehicle. For the last two months I have attempted to seek a settlement with the dealership, asking each time to speak to the general manager. I have yet to receive a return call from her and was finally told that they would offer $300 for repairs that will cost nearly $2700. The excuses have not been valid and I am now seeking legal counsel as to my next step. I have purchased 5 vehicles via the internet from dealerships around the country and have never had any issues. This dealership is very dishonest. I wouldn't purchase a Matchbox car from them let alone spend thousands of dollars on a car that I have not seen personally. LIARS, everyone of them! More

No customer service training at all. Once your deal is done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about t done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about this dealership. Very incompetent people. More

Purchased a used Cadillac DTS via their internet sales. I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage tha I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I should know about. I was told that the car was in "like new" condition. After several issues with this disorganized bunch in attempting to close the deal and pay for the vehicle, I finally was able to make a bank transfer and arrange for having the vehicle shipped via a car hauler. When I received the vehicle from the delivering party, I was disappointed to find out that the vehicle had been wrecked and poorly repaired on the right front bumper, the driver's side and the left rear bumper. The repairs were so obvious that I noticed them immediately as well as the did the driver of the car hauler. I called the dealership and spoke to the salesman and he told me that the CARFAX didn't show any repairs and that he actually never saw the vehicle. For the last two months I have attempted to seek a settlement with the dealership, asking each time to speak to the general manager. I have yet to receive a return call from her and was finally told that they would offer $300 for repairs that will cost nearly $2,700. The excuses have not been valid and I am now seeking legal counsel as to my next step. I have purchased 5 vehicles via the internet from dealerships around the country and have never had any issues. This dealership is very dishonest. I wouldn't purchase a Matchbox car from them let alone spend thousands of dollars on a car that I have not seen personally. LIARS, everyone of them! More

This is my second time buying from this dealer, we experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same expe experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same experience when we visit the dealer to get the services, Thank you very much Rey Munoz for your generosity and friendship. See you soon!! Eddie & Tommy C More

We just absolutely love this dealership....We have been to many car dealers to buy cars in our time and Ron Craft Chevrolet is by far the best ever!!!! I will never take my cars for service any where othe to many car dealers to buy cars in our time and Ron Craft Chevrolet is by far the best ever!!!! I will never take my cars for service any where other than Ron Craft,The Employees here from Service to sales to Management are the BEST! We are on our 5th car from Ron Craft and we just love our Impala. Great Job Guys!! :) More

What a wonderful experience! I was weary of making the leap on a new vehicle and was more than pleasantly surprised with my experience at this dealership. From the second I walked in the door, I was made leap on a new vehicle and was more than pleasantly surprised with my experience at this dealership. From the second I walked in the door, I was made to feel like I was their only customer. The process of choosing my vehicle was easy, too. I told them what I was looking for and I was shown several models that met my standards. At the end of my dealings with the finance manager, two of the sales and another lady met me outside at my freshly detailed vehicle and took my photo - about a month later I got a really cool personalized calendar in the mail! Talk about above and beyond! I even had TJ calling me in the weeks and months after my purchase to make sure everything was running perfectly and that I was still happy without the purchase. No doubt that I will return to Ron Craft for my family's next vehicle!  More