Ron Lewis Chrysler Dodge Jeep Ram Cranberry

Overall average experience at Ron Lewis CDJR. Mike McCarthy was communicative and provided transparency. Our salesperson provided us with erroneous information regarding the items they still ow Mike McCarthy was communicative and provided transparency. Our salesperson provided us with erroneous information regarding the items they still owe us. Being mislead resulted in our time being wasted. Furthermore, their lack of communication regarding these items exacerbated the situation. More

Appreciated how fast they performed the oil change. Was told I had 3 free oil changes but when I bought vehicle was told I had four so not happy about that. Was told I had 3 free oil changes but when I bought vehicle was told I had four so not happy about that. More

While traveling home to NY my 2019 Jeep Cherokee had a major engine failure blown motor. The breakdown happened on July 11, 2022 - 91 degrees outside and 2 1/2 hours along side of the highway waiting for major engine failure blown motor. The breakdown happened on July 11, 2022 - 91 degrees outside and 2 1/2 hours along side of the highway waiting for a Triple A tow truck. I had my Jeep towed to Ron Lewis Jeep and was greeted by Kate Horne - service advisor around 3:30 PM. Kate offered my wife and I a cold drink and she was very accommodating to us both. I told Kate we were on our way home to NY and was in need of transportation home. Kate was very helpful providing info for local car rental companies and provide us with a shuttle to pick up a rental vehicle. Kate stayed in constant contact with me from start to finish of the motor replacement. I greatly appreciate everything Kate and her team did to get us back on the road. More

Mark Ghobryal was absolutely wonderful in assisting us with the purchase of our Jeep Gladiator. He was very attentive and helpful in assuring that we got everything that we wanted in our new vehicle. Hi with the purchase of our Jeep Gladiator. He was very attentive and helpful in assuring that we got everything that we wanted in our new vehicle. His customer service was above and beyond, and made the car buying experience extremely pleasant and easy. Dave in finance was very thorough and upfront, really going the extra mile in explaining everything thoroughly. Dave made it very easy to understand what was in front of us, and what we were signing. Thank you both so much for a wonderful experience, and we absolutely love our new jeep. We will back to this dealership for service and a future repeat vehicle purchase. Thank you! More

A major reason I chose this dealer is excellent past record in service for my old Jeep. Sales person was excellent as well. Attentive but not pressured. record in service for my old Jeep. Sales person was excellent as well. Attentive but not pressured. More

Called twice to confirm the price to have my oil changed. Both times the person (one from service and one service advisor) asked for the specs of my vehicle and was told it had a diesel engine. The quoted p Both times the person (one from service and one service advisor) asked for the specs of my vehicle and was told it had a diesel engine. The quoted price, $59.95,was lower than the other places I called. After confirming the price I scheduled the appointment. Upon completion of the oil change the the price was double what I was quoted. I was offered a $15 discount, however that does not negate the mistake. More

Ever since I purchased the car a year ago could never get the oil changes. Then the radio went bad and they put the wrong radio in it and destroyed my dash. the oil changes. Then the radio went bad and they put the wrong radio in it and destroyed my dash. More

They are great I came from texas had problems with a road hazard tire under full warranty. They worked with me and my dealership tell they could give me the tire. Great hospitality hazard tire under full warranty. They worked with me and my dealership tell they could give me the tire. Great hospitality More

I drove here from Negley to see a jeep, and Clay helped me out the entire time. He was nice, helpful and made the whole process easy. I was even in a rush as I had to be at work and he and his team were ex me out the entire time. He was nice, helpful and made the whole process easy. I was even in a rush as I had to be at work and he and his team were extremely accommodating. I am very pleased with my purchase! More

I bought a used 2018 ram 1500 Big horn on October 5. 2021. I started having issues right away with it. I took it back several times to try and be fixed. Always came up with excuse of why they couldn’t t 2021. I started having issues right away with it. I took it back several times to try and be fixed. Always came up with excuse of why they couldn’t take it in and look at it as well as it only need a radio update. Found out a two weeks ago it was in a serious accident and they made it a certified pre owned somehow and lied to me. I reported to BBB. Worst experience with a dealership and to be a disabled veteran and to be treated like this is what hurts me the most. I have now lost well over 25,000 dollars because of this truck. I would advise anyone who reads this to be precautionary dealing with them. More