Ron Lewis Chrysler Dodge Jeep Ram Cranberry

Service unlike any other dealership We went to several Dodge dealerships in the Pittsburgh area and were underwhelmed by the lack of service and interest many of the salesman showed us. We went to several Dodge dealerships in the Pittsburgh area and were underwhelmed by the lack of service and interest many of the salesman showed us. The service at Ron Lewis in Cranberry is what helped us make the decision to purchase our car. Matthew DeNomme was very helpful and friendly throughout the entire purchase, even after we had kept many of them there after hours and even as we walked out the door. We had our 2 children with us who are under the age of 3, and both Matthew and Jobie were friendly and attentive to their needs. The overall experience and level of service was excellent. More

Love my new jeep I worked with mark to get my new jeep limited. great too work with first class. I will buy from again. Good dealership and staff I worked with mark to get my new jeep limited. great too work with first class. I will buy from again. Good dealership and staff More

2014 Ram 1500 James Polecritti was a great sales representative to deal with. He was attentive, respectful and polite. This was a great experience for myself and James Polecritti was a great sales representative to deal with. He was attentive, respectful and polite. This was a great experience for myself and my wife. Love the truck......Thanks James. More

New Jeep purchase I was very happy with my experience in purchasing my 2014 Jeep Grand Cherokee. James was a great salesman who was very friendly and informative about I was very happy with my experience in purchasing my 2014 Jeep Grand Cherokee. James was a great salesman who was very friendly and informative about the product. They spend the time to find the exact vehicle I wanted and had it brought to the dealership. I'm very happy with my new vehicle and will purchase from James and Ron Lewis again. More

Before I came to the dealership, I knew exactly what I wanted. My salesman Mark was very friendly and helpful in educating me on the features of my car. I also think I was given a great deal on the vehicl wanted. My salesman Mark was very friendly and helpful in educating me on the features of my car. I also think I was given a great deal on the vehicle. If you need a new vehicle, go to Ron Lewis Cranberry. You won't be disappointed! More

Dakota was AWESOME! He was very friendly and helpful. Pointed us in the right direction as to what would be best for us for our needs and wants. I absolutely love my new Jeep and will always recommend Da Pointed us in the right direction as to what would be best for us for our needs and wants. I absolutely love my new Jeep and will always recommend Dakota and Cranberry Chrysler Dodge Jeep Ram to everyone. I never felt like I was being taken advantage of and was always comfortable. Great job to all but especially Dakota!!! Thanks again! More

The only thing worse than this dealership is the product they sell. We dropped a ton of money on a brand new 2014 Jeep Grand Cherokee. So far we have had nothing but problems with it including: phone, navig they sell. We dropped a ton of money on a brand new 2014 Jeep Grand Cherokee. So far we have had nothing but problems with it including: phone, navigation, backup camera, doors, buttons, cruise control, voice recognition. The car has been in the shop 6 times already for the same problems. - The cruise control (CC) would simply decide to turn itself off during normal use. They have given me so much xx that I don't even know where to start. I even got told that once I set it I have to wait until the CC reaches the target speed before I do anything again. When I asked why it works 70% of the times and 30% it fails they told me it is by design but I am yet to hear what the design actually dictates or what is the proper way to operate a CC. For the record - this is not my first car with CC. Every other one I've had including few Jeeps too has had a CC. Even this one works as it is supposed to when it works but it fails sporadically and there is no excuse for it. - The last door needs closed much harder that any other one. Keep in mind I say the last and not any one in particular. I think it has something to do with air pressure building up but I'm not an expert. I know other cars are just as air tight but they have escapeways for the air to leave the car. Here is what I have to deal with. Every time I have people in the car - one of them fails to close the door and has to re-open and re-close it. If a window is down - there is no problem but come on... Interesting enough this is what the "experts" at the dealership told me - I should bring my window down, close the door and then bring the window up!!!! When I confronted them they admitted that they had other customers complain about this. I even talked to the guy that actually sold me the car and asked him if he knew about it. He said he didn't. I asked him now that he knows - will he tell his new customers about this design "feature". He answered "Only if they ask". - My navigation was completely messed up - it thinks it is 100 yards away and on a different street. They did something to the software which might've fixed it from what I can see but now the backup camera skips around when there are objects moving. The answer is again - by design. How can it be by design when it worked perfectly before you touched it??? - First oil change - it took 3 trips to the dealership just to reset the oil life indicator. Total incompetence. - The buttons on the steering wheel and on the center console kept getting stuck up to the point that nothing worked. I had to go to the dealership 3 times and they couldn't figure it out. At the end they replaced them but it was a total waste of time. Wait until the problems start. This is just a fraction of what we have been going through and the dealership keeps telling me it is by design. Go on youtube and look for 2014 Jeep Grand Cherokee issues (problems) to see the videos we have posted More

I bought a new jeep from them and was very happy. Matthew our salesman was very nice and helpful. I feel I got a very fair deal and would recommend them to any one. our salesman was very nice and helpful. I feel I got a very fair deal and would recommend them to any one. More

It was truly a delightful experience. Matthew answered all questions as asked. Any questions that he had to research, he did so and got back to us within a timely manner. When we had needed help with in all questions as asked. Any questions that he had to research, he did so and got back to us within a timely manner. When we had needed help with insurance, he asked around and got us suggestions. Great salesperson and helpful staff. More

Staff was very friendly and helpful Our unique Staff was very friendly and helpful Our unique situation was difficult at times but we are very happy with our purchase Thank you Paul Morando Staff was very friendly and helpful Our unique situation was difficult at times but we are very happy with our purchase Thank you Paul Morando More