My overall experience with this dealership has left an awful taste in my mouth and I would not recommend it to anyone else. Literally the only positive thing I can say about this dealership was that Patsy my Salesman was very sweet, upfront, and informative. If it weren't for him, we would've definitely left and taken our business elsewhere and unfortunately for Patsy, probably will with all future purchases. After being told by Matt on the internet chat that he would "Double Check" to make sure the vehicles I were inquiring about were there since I lived 45 minutes away, he never got back to me. We showed up and one of the vehicles was already sold. The part of the process where Patsy went on a test drive with us and did all of his fact finding was great. After that the process was handed off to Skip, who is very rude, condescending, and arrogant. At no point during our discussions with him did we feel welcome, comfortable, or valued. After several hours and the computers "going down" we left without signing any paperwork and told someone would bring us those papers. Wouldn't you know that the papers we were asked to sign were NOT the same numbers that were agreed up and SIGNED by both parties the night before. When informing the dealership that this was wrong, I, myself was informed that I was incorrect and the information I had was inaccurate. The Signed document that I had sitting right in front of me was wrong and their computer number was right. After talking to the GM, Eric it was obvious that the customer must not always be right because once again I was told I was incorrect. Just a complete lack of professionalism and customer service.