Ron Marhofer Nissan

Malachi, Marcus, Mike, and Brandon M in the service dept. were great to work with. All were knowledgeable, friendly, personable, and worked to help us get what we wanted. Marcus arranged an early appointment were great to work with. All were knowledgeable, friendly, personable, and worked to help us get what we wanted. Marcus arranged an early appointment for us. Brandon answered the phone at 7:30, took care of everything promptly and well, explained everything and checked in afterwards to ensure we were satisfied. More

Overall, my recent service experience was very positive. Brandon is a top notch service writer and a great asset to that department. He was on the ball with all of my questions and kept in touch with up to Brandon is a top notch service writer and a great asset to that department. He was on the ball with all of my questions and kept in touch with up to date information to help me get answers quickly and efficiently. Sadly, the service manager, John, was not performing his job the way I would’ve expected. He took my initial phone inquiry and was rude, patronizing, condescending, and kept interrupting me. When I arrived at the dealership to drop off my car, I went to his office to complain about the phone call not knowing it was the manager and he continued to offer the horrible attitude. Later in the day, I contacted the salesman who sold me the car, Brian, who was very kind and helpful. Brian helped me go to the general manager of the location to express my displeasure in the treatment I received. Brian even spoke to another manager on my behalf. I was able to speak with the GM and he was compassionate issuing a sincere apology. When I picked up my car, I was very pleased with how this Ron Marhofer location worked around one employee who had very inferior customer service and allowed me to leave a satisfied customer. I will return. They really turned things around for me. Thank you Brandon, Brian, and Nick! More

Friendly, clean, kept me informed what was done and previously let me know of possible future repairs... previously let me know of possible future repairs... More

While the wait for my car to be finished was incredibly long, I was beyond impressed with Brandon's professionalism and courtesy. He made up for the wait tenfold. long, I was beyond impressed with Brandon's professionalism and courtesy. He made up for the wait tenfold. More

It was a great experience and I will go back to get my next car from there. David and Malachi was a lot of help. Very helpful. next car from there. David and Malachi was a lot of help. Very helpful. More

Had what was advertised. Talk with four different people and all were friendly and helpful. We left very happy and satisfied. Talk with four different people and all were friendly and helpful. We left very happy and satisfied. More

I took my vehicle in for some warranty work on my leaf springs. Brandon was very friendly, kept me well informed during the repair, and let me know as soon as the work had been completed. I also receive springs. Brandon was very friendly, kept me well informed during the repair, and let me know as soon as the work had been completed. I also received a follow-up message ensuring I was satisfied with the work. Well done! More

As soon as I pulled into the service area, I was greeted. Service area is very clean; has coffee & soft drinks available which is appreciated Service area is very clean; has coffee & soft drinks available which is appreciated More

I received great service. Brandon was very friendly and efficient. The whole experience was very good. Brandon was very friendly and efficient. The whole experience was very good. More

A good experience at the service center with a recent repair. Clean and organized waiting room and free refreshments. Thoughtful & knowledgeable employees. repair. Clean and organized waiting room and free refreshments. Thoughtful & knowledgeable employees. More