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Ron Marhofer Nissan

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.7
452 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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247 Howe Ave

Cuyahoga Falls, OH

44221

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Showing 452 reviews

March 18, 2026

Amazing service. I was well taken care of through an unfortunate failure requiring warranty work. Quick turnaround time. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Taylor
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Mar 22, 2026 -

Ron Marhofer Nissan responded

Hello Alan, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

Staff were great. Emily answered all my questions about scheduled services and set up a shuttle for me to get home and back if I needed it. More

by Shortwave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in the service dept.
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Mar 14, 2026 -

Ron Marhofer Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2026

We have had experience with Marhofer before and have been pleased with their service and attentiveness We recommend them More

by Jimreedpsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 07, 2026 -

Ron Marhofer Nissan responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 04, 2026

Check in was smooth and fast. Kept me updated on my car and the work being done on it. More

by julimains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Mar 07, 2026 -

Ron Marhofer Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2026

Customer service is second to none ! ! They treated us like family !! I like them so much I bought two cars from them in 2 months !! More

by Jm125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Please add more names to this to get the reviews die to them .
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Mar 07, 2026 -

Ron Marhofer Nissan responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2026

Always kept me informed. Very explicit in the feedback on car. Very professional and helpful. More

by josephtrevino232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Ron Marhofer Nissan responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 26, 2026

I have been dealing with this dealership for 15 years and have always been very satisfied with their service!! More

by Ron Briggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 02, 2026 -

Ron Marhofer Nissan responded

Hi Ron, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2026

No pushy sales, felt very comfortable. No pressure, Peter Howard and finance team extremely helpful More

by a_schatz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Howard
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Feb 07, 2026 -

Ron Marhofer Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2026

Quick response times, friendly staff that make buying a car as comfortable as possible. I continue to return to Ron Marhofer with all my car purchases over the last 16+ years. More

by iluvpoisonivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace and Kyle
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Feb 07, 2026 -

Ron Marhofer Nissan responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2026

Had concerns with Dealer’s finance department when I bought the vehicle, they would only work with one bank. Took that a lesson learned. Vehicle was due for maintenance and wanted to give dealership ano More

by mmr44240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Feb 03, 2026 -

Ron Marhofer Nissan responded

Thank you for sharing your experience. We’re sorry to hear about the frustration you encountered, both during the financing process and more recently with your service visit. We understand your concern regarding financing options and apologize if it appeared limited or unclear at the time of purchase. We also regret that there was confusion about the maintenance services that could be performed and that resolving it required multiple phone calls and took significant time out of your day. That is not the level of clarity or efficiency we aim to provide. Your feedback has been shared with both our finance and service leadership teams so we can review our communication and ensure expectations are set clearly moving forward. We appreciate you giving us another opportunity and are disappointed that the experience did not meet your expectations. Thank you again for bringing this to our attention.

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