Ron Tonkin Chevrolet - Service Center

Horrible dont go here, Bought new corvette, low on fluids that i had to top off on the way home after spending 56 grand. Horrible service when i returned for service. Bought new corvette, low on fluids that i had to top off on the way home after spending 56 grand. Horrible service when i returned for service. More

Amazing We have been using Ron Tonkin for five years. We have never had any problems. Mike in the service center has always done an amazing job. I would recom We have been using Ron Tonkin for five years. We have never had any problems. Mike in the service center has always done an amazing job. I would recommend Ron Tonkin to anyone looking for a dealership. More

Very disappointed Wow Ron Tonkin Chevrolet! You never cease to amaze me! I get charged for a job that the recall work should've taken care of the first time, but beca Wow Ron Tonkin Chevrolet! You never cease to amaze me! I get charged for a job that the recall work should've taken care of the first time, but because of the xxxxty work you did I'm stuck with the bill !!!! Shame on you !!!!! More

Repairs not done correctly the first time My truck needed a new transmission. Ron Tonkins service center did the work as well as repaired an existing oil leak. Less than 1000 miles later I n My truck needed a new transmission. Ron Tonkins service center did the work as well as repaired an existing oil leak. Less than 1000 miles later I noticed transmission fluid and oil was leaking from under my truck. It took me over a month before I could get my truck back in because they did not have a loaner vehicle available. Because they did not replace the seals when they put the transmission in the old seals leaked costing me an additional 1600 in labor for them to drop the transmission again and do the work they should have done in the first place and replace the seals with new ones. Needless to say I will not be returning to Ron Tonkin for any more service. I feel they did not replace the seals because they knew at some point they would leak which would mean they could take me for more money that way. More

Awesome people. I was on trip from Alabama to Portland and stopped by to get oil change and this dealer ship got me right in and did good.and even gave me a wash tick I was on trip from Alabama to Portland and stopped by to get oil change and this dealer ship got me right in and did good.and even gave me a wash ticket.my service advisor was very helpful and did a great job. Thanks More

Parts not Ordered but Scheduled Anyways! Called to schedule a service for a Recall on AIRBAGS. They scheduled me for 8/8/2017 at 5:30 PM. Had to get off work early and when I got there they t Called to schedule a service for a Recall on AIRBAGS. They scheduled me for 8/8/2017 at 5:30 PM. Had to get off work early and when I got there they told me my parts were not in, they hadn't even made a request/purchase yet! Why did you schedule me?! I also mentioned to them that I got a shield guard for the inside and outside of my car when purchased, but was never called back to schedule. They told me that purchase was not in the system. I was called a liar, thank goodness I had the contract in my car showing I did in fact buy it! Service here has just been awful. They will sweet talk you into making a purchase and just dump you into a system that doesn't even work. More

Recall repair. My service agent took control of the appointment quickly escorted me to the waiting lounge where I sat down and watched tv for 1/2 hr and we were do My service agent took control of the appointment quickly escorted me to the waiting lounge where I sat down and watched tv for 1/2 hr and we were done! More

Good service I came back for my second free service and like the first one, got right in and staff was very friendly and helpful. My time there was no more than a I came back for my second free service and like the first one, got right in and staff was very friendly and helpful. My time there was no more than an hour, my questions and concerns were addressed and plan to go back for next service. More

Horrible customer service! They are never on time with appointments and the service staff is unfriendly and not helpful. I bought a new Spark and the first time I had my oil c They are never on time with appointments and the service staff is unfriendly and not helpful. I bought a new Spark and the first time I had my oil changed they had me sitting in the waiting room half a day. Each time I said something about the wait I was told "they would get to it quickly".... but didn't. I told them I was on work time but it made no difference at all. I have yet to have a good experience going to this service department. More

Unprofessional service department Brought my car in first thing on Thursday morning, was asked if I minded if they keep it overnight if need be. I told them I'd rather not because I dr Brought my car in first thing on Thursday morning, was asked if I minded if they keep it overnight if need be. I told them I'd rather not because I drive for Lyft and needed my car that night. I was told they would do their best. The entire day went by and I never received a status update call. I called later in the evening but the service dept was already closed. I even responded to their text message earlier in the day asking for an update when I know the dept was still open and I received no response. When I was told my car was ready, I asked for a shuttle since I used the shuttle when I first dropped my car off. I was told by Mike that he didn't have anyone available, and I responded by telling him I had no way of getting there. It was only until then that he found someone to pick me up. When I got to the dealer I presented them with a 15% off coupon which I had presented when I first dropped my car off. The employee said he needed to run it by Mike first to be sure he didn't already take the coupon off of my invoice (Mike was on the phone at the time). When he mentioned it to Mike, he turned petulant and grabbed the invoice out of the employees hand and said he would take care of it. Both the employee and myself were taken aback. Extremely unprofessional. Never again will I bring my car back. More