Ron Tonkin Honda

On July 1st I contacted this dealership about a used car they have on the lot. A very nice sales rep called me and even took the time to send me a video of sections of the car. I arranged with her that I wo they have on the lot. A very nice sales rep called me and even took the time to send me a video of sections of the car. I arranged with her that I would drive down from Seattle the following day July 2nd Sunday and I would be there when they opened at 10am. At 9am Sunday morning I get a call and she is verifying that I will be there. I tell her I'm about a half hour away and I understood they didn't open until 10am. She said she was "getting the car ready for me" and would see me when I got there. I called to say I was there and she said "I have a couple things to tell you, 1. the car won't start and 2. there are no mechanics on duty on sunday." I got to the car and I see a mechanic or some kind of tech with a battery device hooked up to the car. I asked him what is going on and he states the battery is fine but the car won't start. I meet up with the sales rep and she tells me that YESTERDAY when she went to take the video she was unable to get the car to start. She NEVER MENTIONED this to me! She went and bought a battery for the key fob and that didn't help so now that it was the day of she still didn't tell me there was any issue until I was minutes away. This dealership offered me NOTHING other than to sell me a car that I didn't want and that wasn't what I had driven over 3 hours down to see. NO offer to compensate me at all, no offer to bring the car to a lot closer to me when they figure out what happened, no offer to call anyone in to look at it they did NOTHING other than to offer to sell me something else on the lot. I asked how long the car had been on the lot and they were unable to tell me that. I looked it up today and found it has been there a couple days shy of a month. I'm sure they knew there was a problem with this car but have yet to fix it and were not honest to their customer. For anyone shopping for a Subaru... the car I'm talking about is a 2018 Subaru Outback 2.5i Limited Venetian Red with 31k miles on it. More

Quick and professional. Accommodated my schedule and my wife's by allowing me to briefly drive the vehicle to her. They gave me a great value on my trade in. Accommodated my schedule and my wife's by allowing me to briefly drive the vehicle to her. They gave me a great value on my trade in. More

Niketo was personable and made my buy experience enjoyable. Would recommend this dealership to friends. enjoyable. Would recommend this dealership to friends. More

I walked in to the dealership with a limited amount of time and I was helped by Daniel McKennie and I will be back to talk more about the CRV because of how I felt heard about my needs. time and I was helped by Daniel McKennie and I will be back to talk more about the CRV because of how I felt heard about my needs. More

Great experience. Appreciated all of the updates and then setting up the new car just how we wanted it. Would do business here again. Appreciated all of the updates and then setting up the new car just how we wanted it. Would do business here again. More

Excellent experience. Our salesman was waiting for us. Ky was very personable and knowledgeable. He went the extra mile to get to know us. Ky knew everything about the veh Our salesman was waiting for us. Ky was very personable and knowledgeable. He went the extra mile to get to know us. Ky knew everything about the vehicle we were considering. The sales process was one of the smoothest we’ve had. We’ll definitely be sending friends and family his way. The finance manager was informative but not pushy. The sales manager greeted us at the end of the sale to thank us. Overall, a 10/10. More

I went to Tonkin Honda Gresham because I was interested in a small Toyota or Honda Truck. I was very impressed with the dealership, especially sailperson Scott Barney. he worked very hard to find somethi in a small Toyota or Honda Truck. I was very impressed with the dealership, especially sailperson Scott Barney. he worked very hard to find something something for me, and finally found a practically new Honda Ridgeline at a very fair and affordable price. I would recpomend the dealership to anyone interested in a new or used vehicle. More

Very impressed with the professional yet down to earth manner in which we were treated, by Ky and Evan, especially towards my daughter, who was making the purchase. Very easy to work with and we were both manner in which we were treated, by Ky and Evan, especially towards my daughter, who was making the purchase. Very easy to work with and we were both pleasantly surprised. Highly recommend! More

The people there were incredibly helpful and worked with us to get the best deal. Shoutout to Ky and Evan specifically! us to get the best deal. Shoutout to Ky and Evan specifically! More

Kylor McGee was great to work with for the purchase of my new Honda Pilot. He was responsive to my needs, communication was also great. He delivered on every aspect of the transaction. new Honda Pilot. He was responsive to my needs, communication was also great. He delivered on every aspect of the transaction. More