Ron Tonkin Honda

Kylor McGee, our service representative is very knowledgeable. He gave us the grand tour and explained the process well. knowledgeable. He gave us the grand tour and explained the process well. More

Excellent service, the service agent Kylor was very thorough and knowledgeable with the vehicle he was showing us. The whole buying process was easy and hassle-free! thorough and knowledgeable with the vehicle he was showing us. The whole buying process was easy and hassle-free! More

It was a refreshing and quick buying experience and our salesperson, Ky, was knowledgeable and very thorough. salesperson, Ky, was knowledgeable and very thorough. More

The whole process was super quick and easy. The salesmen were incredibly nice and friendly. Especially Ky. The salesmen were incredibly nice and friendly. Especially Ky. More

The whole process was easy. Kylor was friendly and Evan was easy to work with. Kylor was friendly and Evan was easy to work with. More

When I made an appt to diagnose my AC, I was told it would be $354 b/c cost of freon has gone up, and this is the cost just to diagnose, not actually fix, the AC. When I dropped off my car and met with would be $354 b/c cost of freon has gone up, and this is the cost just to diagnose, not actually fix, the AC. When I dropped off my car and met with the service rep, he said it would be $599. When I told him I'd received a quote of $354 over the phone, he shook his head and held firm that this would cost $599. I had to sign a "promissory note," which listed the price as $180, but when I pointed this out, the service guy crossed it out and wrote $599. I called a different Honda dealer in Portland to see what their price was for the exact same service and they said "185.00." I asked them to explain the process to me to be sure it was the exact same service and it was. In other words, Ron Tonkin Honda was trying to charge me an extra $400. This happened on July 3. I left with my car and found an independent shop that could do the work--diagnose AND fix my car--for $875 total. More

Quick and professional. Accommodated my schedule and my wife's by allowing me to briefly drive the vehicle to her. They gave me a great value on my trade in. Accommodated my schedule and my wife's by allowing me to briefly drive the vehicle to her. They gave me a great value on my trade in. More

On July 1st I contacted this dealership about a used car they have on the lot. A very nice sales rep called me and even took the time to send me a video of sections of the car. I arranged with her that I wo they have on the lot. A very nice sales rep called me and even took the time to send me a video of sections of the car. I arranged with her that I would drive down from Seattle the following day July 2nd Sunday and I would be there when they opened at 10am. At 9am Sunday morning I get a call and she is verifying that I will be there. I tell her I'm about a half hour away and I understood they didn't open until 10am. She said she was "getting the car ready for me" and would see me when I got there. I called to say I was there and she said "I have a couple things to tell you, 1. the car won't start and 2. there are no mechanics on duty on sunday." I got to the car and I see a mechanic or some kind of tech with a battery device hooked up to the car. I asked him what is going on and he states the battery is fine but the car won't start. I meet up with the sales rep and she tells me that YESTERDAY when she went to take the video she was unable to get the car to start. She NEVER MENTIONED this to me! She went and bought a battery for the key fob and that didn't help so now that it was the day of she still didn't tell me there was any issue until I was minutes away. This dealership offered me NOTHING other than to sell me a car that I didn't want and that wasn't what I had driven over 3 hours down to see. NO offer to compensate me at all, no offer to bring the car to a lot closer to me when they figure out what happened, no offer to call anyone in to look at it they did NOTHING other than to offer to sell me something else on the lot. I asked how long the car had been on the lot and they were unable to tell me that. I looked it up today and found it has been there a couple days shy of a month. I'm sure they knew there was a problem with this car but have yet to fix it and were not honest to their customer. For anyone shopping for a Subaru... the car I'm talking about is a 2018 Subaru Outback 2.5i Limited Venetian Red with 31k miles on it. More

Niketo was personable and made my buy experience enjoyable. Would recommend this dealership to friends. enjoyable. Would recommend this dealership to friends. More

I walked in to the dealership with a limited amount of time and I was helped by Daniel McKennie and I will be back to talk more about the CRV because of how I felt heard about my needs. time and I was helped by Daniel McKennie and I will be back to talk more about the CRV because of how I felt heard about my needs. More