Ron Tonkin Honda
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had never purchased a brand new car before, so I was pretty nervous. However, I had a fabulous experience!! The salesman was so professional, yet very personal able and I felt totally at ease as he wa pretty nervous. However, I had a fabulous experience!! The salesman was so professional, yet very personal able and I felt totally at ease as he walked me through the entire process. More
Steven was very helpful and answered all my questions and concerns and I was able to get my payments to where I am comfortable. Everyone was great! Thank you concerns and I was able to get my payments to where I am comfortable. Everyone was great! Thank you More
Big xxxxxxto Trudy in the service department for great customer service and detailed explanations of several soluntions to a problem at different costs. It's great doing business with another woman for c customer service and detailed explanations of several soluntions to a problem at different costs. It's great doing business with another woman for car maintenance. No "mansplaining." The rest of the staff is always very nice as well. More
This place sucks. Rip off! They charge a $155.00 just to look at your vehicle for service. Then they want to charge you 45X the price of the part to install of an hours worth of labor. They don't even feel look at your vehicle for service. Then they want to charge you 45X the price of the part to install of an hours worth of labor. They don't even feel like crooks doing it. They couldn't even get the part for 2 weeks and want you to pay in advance. I can't believe these people. More
Worst experience I've ever had at any service dept. Took my daughter's car in for what they call a maintenance minder "B", basically an oil change. Got there at 1:30, my scheduled appt. time, got out 3 hour my daughter's car in for what they call a maintenance minder "B", basically an oil change. Got there at 1:30, my scheduled appt. time, got out 3 hours later. Avelino Villeda, or Junior, after I showed him an invoice of other services done only 4,000 miles previously, including new spark plugs, immediately asked, "Why didn't they do a valve adjustment? Plus they put in the wrong spark plugs." So suddenly he's recommending a valve adjustment for $525, a fuel induction service (done 4,000 miles ago for $65 less than Ron Tonkin), transmission service (done already), and replacing engine coolant. He lifted the car hood to show me the "dirty" transmission fluid and the "cracking" serpentine belt (new 4,000 miles ago). My guess is he must earn a commission on service sales. Jr. was very slick and at first had me convinced that these things needed to be done so I texted my daughter about the cost. I didn't hear back and after about 5 minutes I told Jr. to go ahead. Then I heard back from my daughter who said just to do the oil change for now- those other things would have to wait. So I told Jr. to just do the oil change. He said it'd be about an hour. Two hours later, still no call from him so I found him to ask about the car. He said it was still up on the bay but they were almost done. I walked out to the parking lot and saw the car sitting there, having already been serviced. When I went back in to the service dept. I could not find Jr. Finally another employee asked if he could help. I was close to boiling by that point and said, "I'm tired of being F_____d around with by Jr. I just want my car." He paged Jr. who took about 10 minutes to show up. I will NEVER go back to this dealership. More
If I could give them 0 stars I would.The car was If I could give them 0 stars I would. The car was purchased from Ron Tonkin Honda I bought a used 2017 Subaru WRX from Ron Tonkin Honda and have If I could give them 0 stars I would. The car was purchased from Ron Tonkin Honda I bought a used 2017 Subaru WRX from Ron Tonkin Honda and have had nothing but issues with the car. It's clear they repaired the car just enough so that it would drive long enough to sell. I have had to replace the oxygen sensor in the car already, and now the clutch needs to be replaced. I spent 26 grand on a car I can't even drive. Very unhappy with my experience at this dealership. I would not recommend any of the Ron tonkin dealers, they will just screw you over. More








