Ron Tonkin Kia - Service Center

The staff are very friendly. Confusing dropping the car off with very long line of cars for service and had to wait for about 15 minutes until someone came out and gave me direct Confusing dropping the car off with very long line of cars for service and had to wait for about 15 minutes until someone came out and gave me directions on what to do. Parking lot was very crowded. The price for service was very good. I was given a loaner car which was nice. Service was complete in about three hours. Only the front seats were vacuumed out and not back seats or back of car. The car was not washed after service, but I was given a coupon for a local car wash. More

I bought my car here in 2023 and have taken it in regularly since. Every time I go in and have Jennifer help me, I’m left in almost tears and she constantly makes me feel dumb, pressures me into serv regularly since. Every time I go in and have Jennifer help me, I’m left in almost tears and she constantly makes me feel dumb, pressures me into services, and threatens my warranty if I don’t get them. I never have this issue with the other reps. She talks down to me, makes me feel incompetent, and talks to me very rude. I am a loyal customer and should not have to deal with this. I have worked in customer service my entire adult life and am kind and friendly, and I’m always received by her in the rudest way. I don’t understand. Is it because I’m a female? Why do I get treated like this while I’m there? 😢 More

They did do a “mandatory upsell” of a car perk that I didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their ser didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their service department has been good so far. Salespeople have been friendly and knowledgeable. More

Always friendly, great service, great selection of new and used vehicles. You feel comfortable just walking in and used vehicles. You feel comfortable just walking in More

The service was great everyone was nice and friendly I will recommend the dealership to my friends and family will recommend the dealership to my friends and family More

My husband takes it in, he said the lounge is comfortable, the coffee is good & the bathrooms are nice. comfortable, the coffee is good & the bathrooms are nice. More

Brought my KIA Niro in for semi annual oil change. Was greeted very warmly by Makayla. Told work would take about an hour and explained clearly what the charge would be. Car was ready in less than Was greeted very warmly by Makayla. Told work would take about an hour and explained clearly what the charge would be. Car was ready in less than an hour. Makayla finished the paperwork and I was all set to go. Very good experience. Felt like everything was done very professionally. More

I just wanted to come on here and say thank you to Jennifer Lopez in service. She was so nice on the phone when I called in. My son had just passed away and she was so caring on the phone and I even c Jennifer Lopez in service. She was so nice on the phone when I called in. My son had just passed away and she was so caring on the phone and I even came in on his birthday and she remembered when I came in and that really went a long ways with me. I will be back to see see her again. Thank you Jennifer More

Very nice people. Comfortable place to hang out. Love the coffee machine. Nice and clean Comfortable place to hang out. Love the coffee machine. Nice and clean More

The personnel is very accommodating and kind. Service department is upfront about costs and knowledgeable, and services are timely. Service department is upfront about costs and knowledgeable, and services are timely. More