Ron Westphal Chevrolet

well I. hope they do good service recovery. the car bravo tires was a lie. the tires were from 2020 with bad tread. almost bald in front when I got a thir hope they do good service recovery. the car bravo tires was a lie. the tires were from 2020 with bad tread. almost bald in front when I got a third opinion . Right now we are negotiating splitting the cost of 4 new tires for a 40.000 dollar 2021 Tahoe. Now I will get à second option on the pads. I don't believe the Car Bravo rating of 10 mm left. they may have to.do.a.sercice.rexocery.for.that lying to me on the car bravo report. I'll.lwt you know the outcome next week Oswegoland . More

Jesus helped me get the perfect Tahoe for my family after months of researching. Made it really easy to come in with no pressure or suprises just as he described. Very rare experience for me and will definit months of researching. Made it really easy to come in with no pressure or suprises just as he described. Very rare experience for me and will definitely be considering them again in the future. More

Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting another ect.. I can say that this was by far the best experience buying a car. I started Pushy sale staff asking for one car payment and getting another ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael.. More

Jesus was of excellent service. Called in for a Tahoe and he made sure it was there before having me come take the drive down. Pricing and negotiation was easy as ever, I will defin Called in for a Tahoe and he made sure it was there before having me come take the drive down. Pricing and negotiation was easy as ever, I will definitely recommend and return for my next one. More

Have been looking for a new truck for a couple of months. I actually work in the business and understand how the process works. I found a truck at the dealer, reached out to get a quote. Crystal Magana re I actually work in the business and understand how the process works. I found a truck at the dealer, reached out to get a quote. Crystal Magana responded immediately provided me all the info I requested. Because I was a good distance from the store, I didnt really want to travel back. Crystal was outstanding getting all the paper work done and drove over an hour with a porter to deliver the car to me and sign the paperwork. Really tremendous customer experience. She is a keeper! More

We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started acting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a fau After about 45 days of ownership, the transmission started acting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place. More

I was in a accident and my 2018 Silverado was totaled. I hate looking for a vehicle and listening to all the salesmen and their B.S. I set up an appointment and drove 1hr to see a vehicle in Elburn that w I hate looking for a vehicle and listening to all the salesmen and their B.S. I set up an appointment and drove 1hr to see a vehicle in Elburn that was online. Speaking to a salesperson, he couldn’t find the vehicle. The GM stated that they hadn’t had a vehicle like that in over a month. I pulled the salesman outside and asked him if the was a GMC or another Chevy Dealer in the area. He old me Ron Westphal Chevrolet was about 20 min away. Arriving at RWC, I spoke to Richard. He was pleasant. He actually listened and fit me into a vehicle that I was looking for. No high pressure sales tactics. No B.S. More

A friend of mine referred me to Don and Ron Westphal Chevrolet. He did not know I was coming ahead of time and upon arrival I asked for Don. It was pretty late on a Saturday and he stayed late to answe Chevrolet. He did not know I was coming ahead of time and upon arrival I asked for Don. It was pretty late on a Saturday and he stayed late to answer all of my questions. We even took a test ride. I am happy to say one week later I came home with a new truck. Thank you, Don. I appreciate everything you did and the patience you had during this process.. More

Dan, my Salesperson, explained features, model differences, and alternatives all the while listening closely to what I thought I wanted. What I thought I wanted to test drive and buy was not what differences, and alternatives all the while listening closely to what I thought I wanted. What I thought I wanted to test drive and buy was not what I was ultimately happy with. Joe, Sales Manager, was also awesome 👌 to work with. More

Made appointment and took car in for "immobolizer light". I specifically asked to check the battery and related that we had to charge it to bring it in. Service rep checking me in sarcastically said "yes we I specifically asked to check the battery and related that we had to charge it to bring it in. Service rep checking me in sarcastically said "yes we do all that". Original problem was fixe with no apparent problems. We retrieved car same day. Now next day the car is slow starting as common with dying battery. I called service department. They can't tell me if battery was checked or not. I related about trouble starting but they had nothing to offer except bring it in. Battery problem should have been discovered in first visit. More