Ron Westphal Chevrolet
Aurora, IL
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418 Reviews of Ron Westphal Chevrolet
An hour and a half into the sales process we were told that the vehicle, we were lead to believe we were purchasing...in fact was already sold to someone else. After we had an accepted and agreed upon pri that the vehicle, we were lead to believe we were purchasing...in fact was already sold to someone else. After we had an accepted and agreed upon price with the salesman ...after the finance department ran credit inquiries... No one in this dealership...not even the sales manager... knew that this vehicle wasn't for sale?? Beware of doing business with this dealership! More
Brian and Joe at Westphal were great. They gave be msrp pricing for my C8 and no hidden fees. Couldn’t be happier with my purchase. They gave be msrp pricing for my C8 and no hidden fees. Couldn’t be happier with my purchase. More
The sales rep was great but as soon as we saw the sales manager it went downhill. My daughter was afraid to leave my wife alone. When I spoke on the phone with him he was rude. They lowballed us on the manager it went downhill. My daughter was afraid to leave my wife alone. When I spoke on the phone with him he was rude. They lowballed us on the trade-in and 'finally matched the comparable trade-in offers. Then sold it while my wife daugher and talked it through for 30 minutes. I know times are tough but these guys have no conscience. More
Ask for Crystal Magaña, she is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Couldn’t have She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Couldn’t have asked for a better person to get my dream suv from! More
I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professiona I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely. More
Ron Westphal Chevrolet has always provided exemplary Sales and Service for our Traverse. Danny has always been great to work with and the service team goes above and beyond every time we have needed to Sales and Service for our Traverse. Danny has always been great to work with and the service team goes above and beyond every time we have needed to use tehm. More
I reached out to this dealership to purchase a Suburban. I live out of town and said I would put a deposit down and could come Saturday. The suburban was in the repair shop and when it returned they raised I live out of town and said I would put a deposit down and could come Saturday. The suburban was in the repair shop and when it returned they raised the price $3000, then changed it to first come first serve. They then tried to sell me a new car. I would not waste your time trying to deal with this place. More

