We were welcomed with open arms even though we had never had our 2012 Volt there before -- what a great, happy place! The other dealership seemed to have no interest in electric cars -- I had attended an EV event at Rosedale last winter, so decided to give them a try. Wow, what a difference. It felt like we were long time customers. We talked about how long some of the employees had been there, decades not weeks. Shows great management, happy workers and hence happy customers.