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Rosedale Chevrolet - Service Center

Roseville, MN

4.7
190 Reviews

190 Reviews of Rosedale Chevrolet - Service Center

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June 26, 2012

I called yesterday to get my oil changed and mentioned I might need tires and the inside latch on the passenger door my SSR didnt work. I asked if parts were avaliable for door and to call me on my cell for More

by razzle69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
justin sathern
Aug 13, 2012 -

Rosedale Chevrolet responded

I'm so sorry to hear about your experience. The poor communication that you experienced is unprofessional and completely unacceptable. While it was disappointing to read your review, I'm glad that you took the time to bring your experience to my attention. I will definitely discuss this with our entire staff to remind everyone of our high standards. Again, I apologize. Please message me if you'd like to discuss this further. Kind Regards, Mike Skog | Sales Manager | Mskog@rosedalechev.com

January 26, 2012

My wife brought her car in today and told me to find a way to tell the public what a great place Rosedale Chevrolet is and how nice they treated her. So that's what I'm doing. Thanks, Ray!! More

by mrfence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
July 18, 2011

I have been going to Rosedale Chev for service for the past six years, Harry has always went above and beyond his duties to get the job done at the best possible price. Thank you Harry, you are truely More

by mnspirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Pho
June 12, 2011

I was called saying my truck was done and ready to be picked up on Friday and when I arrived, they were still working on the alignment, so I had to wait close to an hour before I could leave with it. Thi More

by dougpfeifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Harry
May 24, 2011

Have all my service performed here,Ray is great, shuttle is very convenient. My only complaint this time was trying to make an appt online to qualify for the 5% discount but it only worked for the next day More

by vmcvean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2011

The service was for an oil change and overall check-up. I have reason to question if the oil change was done - the OnStar was not reset and the decal in the windshield with the next service info (mileage a More

by ReneeCarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic's Name Not Known
May 15, 2011

Staff worked hard to help me out with this problem with my C5. They had also been a resource for a previous one. Doug Schaumer in sales, Chris Duffy managemnt, Justin in parts. Service help from the 800 More

by drush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duffy, Harry Lao, Ron (mechanic)
May 13, 2011

I really appreciated Chad keeping me in the loop. When the vehicle could not be delivered as origianlly expected he gave me a prompt heads-up. He also made certain to contact me promptly when the vehicle More

by John Krcmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Granmoe
April 30, 2011

I have only had one bad experience in the time I was coming here and it was my fault for leaving my CD's in the vehicle during my oil change. When I got my vehicle back I didn't immediately notice that More

by kkijenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Granmoe
April 30, 2011

Excellent customer service and explanations for repairs needed. The van drivers were frindly too. Servicedvehicle in a timely manner as promised. I am very happy I chose Rosedale. I had oriiginally called More

by robinmines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sathren
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