Rosen Honda

Terrell from service was very helpful and kept me in the loop during my repair! loop during my repair! More

Chris worked with me to get the best outcome to what I was looking for. I felt he went the extra mile to make sure I got what I needed. was looking for. I felt he went the extra mile to make sure I got what I needed. More

Took car in for ac warranty work. Car did not cool prperly sfter service. Took it back and it worked properly, six months later, while still under supposed warranty, air was not worki Car did not cool prperly sfter service. Took it back and it worked properly, six months later, while still under supposed warranty, air was not working for third time . All star did not say there would be a charge for service and did not give us a copy of what we signed. When pickin up the car, All star charged $400 to charge freon for leak that should have been covered under warranty. Would not give us the car unless we gave them the money. Shoddy service and unethical business practices. I will take my business elsewhere in the future including the purchase of a new car. More

I absolutely love this place. They did everything they could to get me and my fiancé in a vehicle. The preown options where amazing. I was helped by Isaiah J, who went above and b They did everything they could to get me and my fiancé in a vehicle. The preown options where amazing. I was helped by Isaiah J, who went above and beyond for us. Also had a great personality and was such a pleasure to work with. Mark also was fantastic, wouldn’t of drove off the lot without him. And Lamar is such a pleasure. Definitely recommend this place treats you like family. More

My wife and I were visiting Milwaukee and staying in a hotel next to the airport. I inadvertently put the wrong kind of fuel in my gas tank late in the early evening and called our Honda service manager i hotel next to the airport. I inadvertently put the wrong kind of fuel in my gas tank late in the early evening and called our Honda service manager in Michigan who told me to have the car towed to the nearest Honda dealer and have the gas tank siphoned. We were planning to drive home the next day. I found the All-Star Honda dealer only 3 miles from the hotel. I called, described the problem, and was told to have it towed there with the key put in the drop box for the next day. I was able to get that done. Kyle, the service manager, called me early in the morning and kept me informed regularly about what was going on with the repair. There was a major snag regarding having the old fuel stored for safe disposal, but Kyle came up with a solution that saved the day. They also discovered that some of the new fuel automatically went to the fuel pump, and that had to be emptied, too. In the end, they completed the work and tested the car to make sure that everything was fine. They sent a courtesy car to pick me up, and I was able to meet and thank Kyle personally. We were able to leave for Michigan around 4 pm which gave me the fun experience of driving through the Chicago loop at rush hour. We made it home by 10 pm---much better than any alternative. We were completely satisfied with Kyle's efforts and explanations plus the excellent service work. It was somewhat expensive, but it was my own fault, and I know it could have been worse. More

I have been going to this dealership for years. The service department is very informative. Haven’t had a rude service rep, yet! The service department is very informative. Haven’t had a rude service rep, yet! More

Excellent service. Salesperson Mario Smith was very attuned to our needs and cost. Very satisfied. Salesperson Mario Smith was very attuned to our needs and cost. Very satisfied. More

The service standards have gone up the last 2 visits. Terrell is amazing! Will return for service. Terrell is amazing! Will return for service. More

Excellent service, He answered all my questions very nice and friendly person. I recommend this place 100% and friendly person. I recommend this place 100% More

Just leased 1st 2023 hrv Chris Williams helped us through the alternatives ending a lease. Happy with all Star the alternatives ending a lease. Happy with all Star More