Rosen Hyundai Greenfield
Greenfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Well, after my car was held hostage for a diagnosis' for a week and a half… with phone calls that were not responded to. I went in person to find my car was not there and a part “they were waiting for from a week and a half… with phone calls that were not responded to. I went in person to find my car was not there and a part “they were waiting for from Thursday to the following Saturday, had just arrived that morning? Promised my car would be available Monday for pick up… absolutely no communication. Mind you, they are up to date with text messages and online observations. Even videos. By the following Wednesday I was fed up and very, very angry. There were miscellaneous shop costs of $19.99 added on factory recalls for “shop supplies”. After going completely defcon 17 on the poor girl who answered the phone… the service manager called me personally and apologized. He offered to waive all charges, which I was fully willing to pay… but he waived them for my experience. For this reason only I give them this rating. It doesn’t give me back the almost two weeks of pay (I’m an Amazon Flex driver.) but for his effort alone… I will give them this. Lack of communication, lack of management and accountability needs to be addressed. $85 for windshield wipers that are new? $20 to wrap my window in blue tape? They estimated $2,700. My personal mechanic is doing everything for $800. I am in the market for a new personal car. If I come back and they have the same service manager, I will consider. More
We purchased out Tucson in 2021, and have been a loyal customer for every year since and I also take my 2018 Tucson there as well, we've been very satisfied with the service and will continue to go there! customer for every year since and I also take my 2018 Tucson there as well, we've been very satisfied with the service and will continue to go there! More
Brought my Tucson in for it's service and once again Antwone took excellent care of me. Got me in and out quick. The waiting room was clean and comfortable like always and I enjoyed the free snack. Than Antwone took excellent care of me. Got me in and out quick. The waiting room was clean and comfortable like always and I enjoyed the free snack. Thanks Again More
Joe was great did provide excellent service but a different member of the team wes rude when asked a question. This was not the first bad experience with that person since purchasing my new car. different member of the team wes rude when asked a question. This was not the first bad experience with that person since purchasing my new car. More
I had so many problems with my Sonata Hybrid. They were so helpful in getting me a loaner car and working with corporate to get my issues resolved. I would highly recommend Rosen again! They were so helpful in getting me a loaner car and working with corporate to get my issues resolved. I would highly recommend Rosen again! More




