Rosen Hyundai Greenfield

I have been a loyal customer for over 25 years and have purchased 10+ vehicles not to mention the number of people I have referred and I believe they treat me the same as they treat anyone that walks in th purchased 10+ vehicles not to mention the number of people I have referred and I believe they treat me the same as they treat anyone that walks in their doors. That might be a good thing but I never feel that they really appreciate my loyalty. So today I would not recommend them to anyone. Any currently am looking for another dealership to handle my service. Not sure their service team knows what they are doing either since they fixed a recall on the seatbelts then they requested I bring it back so they can take pictures of it and then three times after that they informed me I have a recall. Each time I tell them that and they say Oh. More

This was my first visit to Rosen’s service department. Everyone I met was very friendly and asked if I needed anything. My car was done when it was promised. I will be back. Everyone I met was very friendly and asked if I needed anything. My car was done when it was promised. I will be back. More

I’m truly impressed by the way the vehicle service was done on my Santa Fe. I’ve travelled and worked in different cities and countries, and this is the first time I am seeing a vehicle service done so sy done on my Santa Fe. I’ve travelled and worked in different cities and countries, and this is the first time I am seeing a vehicle service done so systematically and efficiently. Every single detail of what was performed during the service were summarized in a video, and the multi-point inspection report were available for the customer to view. The Rosen Hyundai Greenfield service center is well equipped and spacious. Advisor Charleen was phenomenal in explaining and answering questions I had. More

Very happy with the maintenance work that was performed on our 2023 Santa Fe always have a good experience with Rosen. on our 2023 Santa Fe always have a good experience with Rosen. More

I bought both of my cars from this dealership. I bring my maintenance of both cars to this dealership. So far they have always been there for me. I bring my maintenance of both cars to this dealership. So far they have always been there for me. More

Very helpful and understanding. Went out of the way to help us. Will go again for another car. Went out of the way to help us. Will go again for another car. More

Service performed was satisfactory. Service advisor stated in phone call brakes were at 3 mm, causing concern for immediate need to replace. When I received the actual report after work Service advisor stated in phone call brakes were at 3 mm, causing concern for immediate need to replace. When I received the actual report after work was completed they were actually at 4 mm, which I would have waited to address had I known this. More

Service department not the best trying to resolve issues. Went to my sales representative and received better treatment Went to my sales representative and received better treatment More

After my service, my car was left dirty with oiled fingerprints left on my doors. I also had an oil filter box sitting in my front seat that made me concerned that maybe the oil filter was not actuall fingerprints left on my doors. I also had an oil filter box sitting in my front seat that made me concerned that maybe the oil filter was not actually replaced. The waiting area is nice and customer service was friendly. But I am left with some questions about the actual servicing of my vehicle. More

Despite living in Nashville, Rosen Hyundai Greenfield (with the help of our amazing dealer Aaron) was able to secure the exact Palisade we were looking for. They even worked out a way to transport it to (with the help of our amazing dealer Aaron) was able to secure the exact Palisade we were looking for. They even worked out a way to transport it to us and pick up our trade in vehicle. We were able to quickly and seamlessly buy our dream car. Aaron went above and beyond and we are already recommending this dealership to all our friends and family. More