From the moment I pulled into the used car lot, to the signing of the final sales documents, my experience with the Rosen team was overwhelmingly positive. Joe Rivera was my sales consultant and answered all my questions, and I had a laundry list of them! After test driving the car I was looking at, it was time to work out a price and make a deal. The car had four minor dings and scratches. Joe assured me they would be taken care of by 3pm the next day. I was skeptical, but when I returned Joe delivered on his word. They were all taken care of to my satisfaction. I was impressed to say the least! Joe's knowledge, experience and good nature made him a pleasure to work with. Next up, Adam P. in the financing department was friendly and made financing a breeze. I also spoke with the used car manager Kevin C., and he was polite and enthusiastic. Finally, my wife and I met the man himself, Jeff Rosen. He's genuinely funny and an easy-going guy, and it was great to meet him in person after watching the Rosen ads for over 20 years. My wife said he's even better looking in person than on TV!
I would DEFINITELY do business with Rosen again and recommend them to anyone interested in buying a car.