Roseville Chevrolet

Worst experience with financing It took over 2 weeks to secure financing and had to put down an additional $10k+ not planned for to keep the vehicle we fell in love with. Juan was fa It took over 2 weeks to secure financing and had to put down an additional $10k+ not planned for to keep the vehicle we fell in love with. Juan was fantastic salesman but the rest of our experience has been nothing but problems (simple things like no car manual, no second key provided at time of purchase). I'm still dealing with issues 1 month after purchase because the vehicle I traded in is still not.funded to pay off. Due to the multiple issues with this purchase, I will not be a returning customer which is unfortunate as we really enjoyed working with Juan. More

Return Visit Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process an Service staff worked diligently to compensate for the shortcomings I experienced on my previous visit. they were very informative about the process and the results. More

Internet sales was great!! Kyle in the internet sales department was awesome!!! Not too much negotiation as the back and forth is annoying. Overall, we had a great experience! Kyle in the internet sales department was awesome!!! Not too much negotiation as the back and forth is annoying. Overall, we had a great experience! More

Great people Made me feel at home and made sure I was comfortable at all times...great work ethic as well as great prices. Thank you for getting me in a new car??? Made me feel at home and made sure I was comfortable at all times...great work ethic as well as great prices. Thank you for getting me in a new car??? More

Good customer service Good pricing experience in cars and trucks takes the time to help u find the right car takes the to walk u through paper work Good pricing experience in cars and trucks takes the time to help u find the right car takes the to walk u through paper work More

Couldn't get me financed. Took back my car and crushed my dreams of purchasing my first new car. And when they refunded my $750 they kept 500 of it for a restocking fee when it Took back my car and crushed my dreams of purchasing my first new car. And when they refunded my $750 they kept 500 of it for a restocking fee when it wasn't my fault of why I had to return the vehicle ...I didn't want to bring it back but they kept my money and now I'm xxx out of my money to save towards again. Now I have to start from square 1 and broke again so it will now be longer before I can get a vehicle More

Service Tech was outstanding! Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern Randall W. was outstanding. He listened to all of my concerns and individually resolved each one. He also notified me with the outcome of each concern on my 2018 Chevy Equinox. More

Customer service A+ Excellent customer service. Helped me get the best deal on the truck I wanted. Would definitely recommend this dealership. Appreciate being a part of Excellent customer service. Helped me get the best deal on the truck I wanted. Would definitely recommend this dealership. Appreciate being a part of the Bow tie family. More

Oil change Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they Went in to get my first oil change and maintenance check up. Every one was friendly and service was quick. Only disappointment was that I thought they would vacuum my car out but I guess not. All other places that’s I have gone to to do my car does vacuum but I guess not my dealership that I just bought a brand new car from. More

Could have done more They found the issue to be my supercharger but their only solution was to bring my truck back to stock and remove all charger components. I wish th They found the issue to be my supercharger but their only solution was to bring my truck back to stock and remove all charger components. I wish they would have called Whipple (maker of my supercharger) because they had an easy solution for my problem. I paid $300 for that visit to John L Sullivan with one solution and they wouldn’t even help with that . More