Roseville Chevrolet

Pam in Service Pam helped with a ‘difficult to diagnose’ problem with my 2015 Tahoe, and was nothing but helpful. She kept me updated throughout the process and made Pam helped with a ‘difficult to diagnose’ problem with my 2015 Tahoe, and was nothing but helpful. She kept me updated throughout the process and made sure the problem was fixed after pick up with a follow up phone call. She was knowledgeable and always willing to answer my questions. I highly recommend her if you ever need service of any kind. More

Traded in a truck My husband and I are travel nurses and traded in our 2017 Chevy Silverado 1500 for a 2012 Chevy Silverado 3500... We are wanting to pull an RV. Yes we My husband and I are travel nurses and traded in our 2017 Chevy Silverado 1500 for a 2012 Chevy Silverado 3500... We are wanting to pull an RV. Yes we got a size truck we were looking for but the finance guy was extremely pushy and did not listen to our concerns. All he cared about was getting the sale.. yes he got the sale but only after he kept coming back with wanting more money down. Then after we took the truck home, we came back to swap out some paperwork and were told again that we needed to put more money down. Ugh.. I finally raised my voice stating again we are not giving you more money and we are keeping the contract the same as it was. If that couldn't happen then give us our original truck back. Miraculously he came back and said the contract would go through with a minor change which didn't matter to us!! I was so aggravated with the entire situation!! Our sales guy Chris Smadi was awesome on the other hand. I don't even know the finance guys name cuz I didn't like him from the beginning. Sleezy car salesman is his name to me!! The only reason I give 4 stars is because of Chris and the customer service we received from the geek squad and parts department was awesome. More

I had an difficult situation with my trade in and credit. My situation was difficult. I spoke to Max the salesman, told him what I was looking for a V6, grey or black with a sunroof. I test drove a certified My situation was difficult. I spoke to Max the salesman, told him what I was looking for a V6, grey or black with a sunroof. I test drove a certified pre-owned that I liked. But the numbers didn't work for me. He said let's try a 4 cylinder turbo. I was skeptical, but went along with the idea. Max had a 2018 silver Chevy Malibu. After the test drive, I was sold. The numbers were right for my budget. I'm happy and I will make my future Chevy purchases from John L Sullivan. More

John L Sullivan Chevrolet is more than buying a car it's gre John Sullivan is not only a car dealership but family I drive over an hour and a half every time I need my car serviced because I don't trust any othe John Sullivan is not only a car dealership but family I drive over an hour and a half every time I need my car serviced because I don't trust any other dealership but John L Sullivan great customer service More

I love it I’m very satisfied with the service they give me I’m very happy with my vehicle. They helped me more than other dealers around the area . I’m very satisfied with the service they give me I’m very happy with my vehicle. They helped me more than other dealers around the area . More

Malibu Hybrid engine light Dealership service department took my car in despite the fact they were busy and I did not have an appointment. They did an excellent job getting my c Dealership service department took my car in despite the fact they were busy and I did not have an appointment. They did an excellent job getting my car diagnosed and fixed by the end of the day. More

Accommodating Cameron did a through job of explaining the products he sells. He is very knowledgeable and committed to making sure all question are answered. His fo Cameron did a through job of explaining the products he sells. He is very knowledgeable and committed to making sure all question are answered. His follow up after the sale was great. More

Good experience I Love my new Chevy Bolt EV. I actually enjoy my commute to work now, lol.! Thanks to Chad Jackson and team for your assistance. I Love my new Chevy Bolt EV. I actually enjoy my commute to work now, lol.! Thanks to Chad Jackson and team for your assistance. More

Just more attention to detail I brought my truck in on a recall and they said they reprogrammed it which they didn't so the steering locked up after recall work was supposully fixe I brought my truck in on a recall and they said they reprogrammed it which they didn't so the steering locked up after recall work was supposully fixed . I had to bring my truck back again for a second time so it can be done right this time. Not madd but defenitly did not like being told something so important was handled and it wasn't. More

Service I went in for a service turned out I needed a new battery! They quoted me $149 + It was ONLY to my own knowledge that I had warranty on my old batt I went in for a service turned out I needed a new battery! They quoted me $149 + It was ONLY to my own knowledge that I had warranty on my old battery. The service tech Paul failed to bother and check my service background which could’ve resulted me in paying extra. All I got was a “. Sorry” More