Roseville Chevrolet

Successful Adventure Anytime a car is successfully purchased is a great deal. So, my son and I had a good exprience. Thank you for your help. We will keep you in mind on f Anytime a car is successfully purchased is a great deal. So, my son and I had a good exprience. Thank you for your help. We will keep you in mind on future buys. More

Rude salesman I went in looking for a small SUV for my family. The salesman was really quiet and when I asked him questions I got one word answers. It was really aw I went in looking for a small SUV for my family. The salesman was really quiet and when I asked him questions I got one word answers. It was really awkward. And then when it came down to paperwork and proof of income, he became pushy and very bossy. He was rushing me to fill out paperwork instead of letting me read what I was signing. It made me uncomfortable. The finance team was amazing though. They really worked with me with my income and credit score and made it possible for me to get a car that I’ve wanted for so long. I walked out with my 2017 Kia Sportage and I absolutely LOVE IT. So I give the finance teams customer service five stars and the sales man two stars. More

Awesome service! I always experience really great, attentive service every time I come it. I actually enjoy coming in to service my car and hanging out in the café is I always experience really great, attentive service every time I come it. I actually enjoy coming in to service my car and hanging out in the café is the best! The service technician always keeps me well informed of the progress of my car and when it will be completed. More

Oil change/tire rotation Every one is super friendly. They let you know up front that it will take 2hrs ( not sure why it takes that long). I see the service advisor come out Every one is super friendly. They let you know up front that it will take 2hrs ( not sure why it takes that long). I see the service advisor come out to the waiting area & let the person know what the issue is , the price & how much longer it might be. I rally like that. They did not need to do that for me because I was done in the time frame I was told. My only issue was the courtesy car wash. It was horrible. Windows were streaked, the back of the car I could see where they had supposedly wiped it. I had clean my windows just after I left just so I could see. More

My brakes were making a noise that is not normal. I had to replace the rotors on my prior vehicle so of course I was nervous about this noise. Turned out that my brakes were good and it didn’t cost me I had to replace the rotors on my prior vehicle so of course I was nervous about this noise. Turned out that my brakes were good and it didn’t cost me anything but some time. Thank you JOhn L. Sullivan. I had purchased my prior vehicle from the Automall and never received the attention I have received from your dealership. More

Defective part replacement The service department staff are very involved and resolved my concern in a prompt ems efficient manner. From the greeter to customer to the clerks e The service department staff are very involved and resolved my concern in a prompt ems efficient manner. From the greeter to customer to the clerks everyone was very cordial. Roberto More

Well Oiled Machine Upon arriving at the dealership (On a Saturday) for recall service, I was greeted with warmth and respect. They quickly took in my vehicle for Service Upon arriving at the dealership (On a Saturday) for recall service, I was greeted with warmth and respect. They quickly took in my vehicle for Service, and explained everything to me clearly. (Thanks Paul) after receiving my complimentary cup of Starbucks coffee, I was kindly given a complimentary shuttle ride back to my home. 4 hours later I received a call from Paul to let me know that my vehicle was ready for pick up. The entire process was easy and painless, and they washed my car for me free of charge. I highly recommend this dealership and service department. More

Impressed with the Customer Service I'm new to the area and was happy to be able to schedule a same day appointment in the late afternoon with the Penny. I was able to wait for it and di I'm new to the area and was happy to be able to schedule a same day appointment in the late afternoon with the Penny. I was able to wait for it and didn't take very long. I was not and to do that at my previous dealer. Eric Dixson was very thorough, helpful and polite. The cashing were super friendly & even made me laugh. More

Unknown repair Service rep assisted and resolved car driving again. Timely, efficient service, called and no hurry to pick up vehicle. Diagnosis excellent and not as Service rep assisted and resolved car driving again. Timely, efficient service, called and no hurry to pick up vehicle. Diagnosis excellent and not as thought to be. More

Bad costumer care Nothing good to say they promise repair my car in two hours but take two days they never call me. To let me know whats the problem Nothing good to say they promise repair my car in two hours but take two days they never call me. To let me know whats the problem More