Roseville Chevrolet

Exceptional Service By far, the best experience I have had buying a car. Truly amazing. J.R. O'Grady and Byron Mudd were exceptional with the attention they gave to me By far, the best experience I have had buying a car. Truly amazing. J.R. O'Grady and Byron Mudd were exceptional with the attention they gave to me and my partner when we were "just looking". At no time did we feel pressured to make a decision. They were both respectful, engaging, and personable. I am a pretty good judge of character and could tell that J.R. and Byron were absolutely genuine and not just trying to make a sale. We appreciated the ease in which they made us feel. After leaving the dealership and making the decision to get the Malibu, they both made themselves immediately available to meet with me to begin the transaction. Ian Johnson made the paperwork process a breeze. He was thorough in reviewing the documents, but he also allowed us to "chat" during the transaction making it seem far less clinical. Very engaging individual as well! Alexandra Haggin did a fabulous job explaining all of the tech features of the car (thankfully). She was so thorough that I remembered everything the next day. Also, as engaging as J.R., Byron and Ian. I also appreciated that John L. Sullivan came out and chatted with me when I was getting ready to leave the dealership with the new car. The team at John L. Sullivan is exceptional. So good, in fact, that I have already recommended this dealership to a few friends. A BIG Thank You to all of you for making my experience one to remember and share. Curtis N More

Easy experience Everyone was very knowledgeable about their jobs, cars and trucks. They were able to answer any question I had during the process. Definitely will vis Everyone was very knowledgeable about their jobs, cars and trucks. They were able to answer any question I had during the process. Definitely will visit again. More

Fast and Friendly Service I have to commend your advisor - Mark E. Rogers!! He went above and beyond his "duty"! Last year it took almost 2 hours for the oil and lube. This I have to commend your advisor - Mark E. Rogers!! He went above and beyond his "duty"! Last year it took almost 2 hours for the oil and lube. This time he had it done in 1/2 hour, fixed the screen the way I liked, and gave me his card in case I have any other problems. More

Smooth Sailing! Franklin was very informative and patient. He spent a good amount of time taking us to each of their dealerships and going through each car thoroughly Franklin was very informative and patient. He spent a good amount of time taking us to each of their dealerships and going through each car thoroughly. He made it smooth and seamless. What a great experience! More

My experience with finding a vehicle. My experience working with Franklin was wonderful. He was nothing but courteous and kind. This is my first vehicle purchase and I would definitely go My experience working with Franklin was wonderful. He was nothing but courteous and kind. This is my first vehicle purchase and I would definitely go back to talk to Franklin when I am ready to purchase another vehicle. More

Highly Efficient and very professional service. We traveled over 5 hours to purchase our new vehicle and was very happy with the quality of service throughout our entire experience. Franklin ensured We traveled over 5 hours to purchase our new vehicle and was very happy with the quality of service throughout our entire experience. Franklin ensured our satisfaction was 100%. We were treated with respect and appreciate the level of professionalism at this location. More

A Thank You Thanks to John L Sullivan a much deserving daughter is all smiles today. A daughter that represents all a mom could ever want from her, a sacrificing Thanks to John L Sullivan a much deserving daughter is all smiles today. A daughter that represents all a mom could ever want from her, a sacrificing daughter, mom and wife drove home with a beautiful auto and giving such praise to your dealership. From the Grandma, Mother, Father and Family of my daughter we say Thank you for Holly (name given to car because it was purchased during holidays). You can count us for the future and for recommendations to our many friends and relatives More

New Car Purchase My visit to John L. Sullivan Chevrolet was a very pleasant experience. My sales associate was courteous and efficient. Customer Service was accomoda My visit to John L. Sullivan Chevrolet was a very pleasant experience. My sales associate was courteous and efficient. Customer Service was accomodating and patient while while showing me how to use the MyLink system. More

Treated With Respect & Dignity Following a bankruptcy filing due to medical surgeries we received a letter from John L Sullivan Chevrolet inviting us to inquire about auto financing Following a bankruptcy filing due to medical surgeries we received a letter from John L Sullivan Chevrolet inviting us to inquire about auto financing. We stopped in to see how the program worked. We were introduced to Franklin Torres who patiently explained everything to us. We had no intention of purchasing anything that day however at the end of around 3 hours we had an approved loan on favorable terms and drove a 2015 Kia Soul home. We are very grateful. Thank you Mr. Torres and John L. Sullivan. More