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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

April 23, 2014

John makes it happen My previous vehicle had an electrical problem where it would cost more to fix then it was worth. So we downsized a Traverse to a Equinox and was able More

by sluggs84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2014 -

Roseville Chevrolet responded

Thanks so much for taking the time to write this review, Teal. John is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. It is fantastic to hear that he was able to get you what you wanted at a fair price. Don't be reluctant to visit us if there's anything else that we can help you with regards to your car. Best Regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 21, 2014

Unbelievably rude Jim Ott I was coerced into an a verbal exchange with this particular "sales manager" concerning a credit for having my 2011 Silverado Truck appraised by your More

by Mvitello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ott
May 05, 2014 -

Roseville Chevrolet responded

Thank you for sharing your feedback with us. Customer care is our number one priority and we regret you did not experience this standard during your visit. I would like the chance to speak with you directly in hopes of growing our dealership in a more positive direction. Please contact me with the information below so I can address any misunderstandings that may have occurred and ameliorate any issues. Best Regards, Joy Sanders, CSI Manager, Joys@chevyworld.com, 916.788.8799.

April 11, 2014

Lovely!!! I was extremely pleased with my service. The staff at JLS was amazing!! the cashiers where so sweet and helpful, my service advisor was outstanding. More

by homies4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley PUllin, Brian villenuva , Ashley Shogren, Brian Difede, Steve White, Penny Case
Apr 14, 2014 -

Roseville Chevrolet responded

We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that our staff was able to provide you an outstanding service. At John L Sullivan Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make service experience as comfortable and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 10, 2014

Great place to buy a car I purchased a new C7 from John L Sullivan and the process could not have been any better. JR OGrady was my sales person. He was friendly and extremel More

by NewChevydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
Apr 10, 2014 -

Roseville Chevrolet responded

Thanks for this wonderful review! At John L Sullivan Chevrolet, we strive to ensure that no question or concern goes unanswered and its encouraging to know that our staff was able to show you dedicated and personalized service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to John L Sullivan Chevrolet. Thank you for the recommendation and we look forward to working with you again soon. Best regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 09, 2014

Great experience! My husband and I had a great experience shopping here at John L Sullivan. Byron Aguilar was so much help and very determined to get us a deal that was More

by TonieMarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2014 -

Roseville Chevrolet responded

Congratulations on your new car! I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you again in the future. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 08, 2014

The Parts Department Rocks! I recently came in to the parts department looking for a gas filler tube cap and was helped by Brian DiFede. His friendliness and professionalism is w More

by robgray916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede
Apr 09, 2014 -

Roseville Chevrolet responded

Rob, thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all regarding your car, please come back to see us. Warm regards, Joy Sanders, CSI Manager, joys@chevyworld.com.

April 02, 2014

Thank you john for your help ,just want to thank you for the great service I got when I bought my new car 100% thanks again the car had low milage and a great color and john d More

by dancing2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2014 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. We are dedicated to provide 100% quality service for all customers that visits our dealership. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to stop by if there is anything else we can do for you with regards to your car. Bets regards, Joy Sanders, CSI Manager joys@chevyworld.com.

March 19, 2014

We knew we wanted a Volt. We had never bought a brand new car and didn't want to deal with being "hassled" by a car salesman (especially knowing what we wanted). Heath Carney made our entire experience More

by colemccormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Carney
Mar 20, 2014 -

Roseville Chevrolet responded

Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your vehicle purchase experience was so positive.  We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours.  We look forward to seeing you again. Best Regards, Joy Sanders, CSI Manager, joys@chevyworld.com

March 17, 2014

I chose John L. Sullivan Chevrolet because of their stellar reputation and excellent vehicle selection. Not only did I find the perfect car but I was treated with the utmost respect and care during the More

by RyanWDrury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomez, Heath Carney
Mar 18, 2014 -

Roseville Chevrolet responded

Ryan- Congratulations on your new purchase! It’s wonderful to know that you feel confident in your decision to choose John L Sullivan Chevrolet, as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Joy Sanders, CSI Manager, joys@chevyworld.com

March 14, 2014

We went to John L. to hear a muffler that we want to put on our 2014 Camaro, Brian let us hear a 2014 that had the muffler installed , it sounded good and decided to have it done. We talked about this the More

by 9erterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Joy Sanders
Mar 14, 2014 -

Roseville Chevrolet responded

We sincerely appreciate your feedback.  Each employee is a valued member of the John L Sullivan Chevrolet team and we all strive to provide excellent service!  We look forward to seeing you again in the future.  Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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