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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

February 28, 2019

friendly people this is our third vehicle from John L Sullivan, great people to work with and have what we wanted in stock, Had the right exterior color as well as in More

by SAAVAHEART
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex, justin , cory, Bailey Martin great people to work with
Mar 04, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

As advertised... but not delivered The vehicle I purchased was advertised with remote keyless entry, but upon delivery it did not have it and after asking I was told no. I was told the More

by MMERRI02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Third time buyer I'm on my third Camaro and I enjoy working with the staff. Always a pleasure. I would recommend Stopping here first when in the market for a new vehic More

by RSMITH56RIOLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with several staff members and all are very accommodating and friendly.
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John L Sullivan Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Favorite Dealership We love this dealership. Everyone is nice and helpful. This is the 3rd vehicle we have purchased from here. Our first one was back in 2008. We uti More

by Wakefield Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Robert Devenecia, Ron Hutcherson, Jim Ott
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

First Time buyer This was a pleasant experience. First time buyer at John L. Sullivan, I will defiantly tell my friends and family. Jamal was funny and Whitty and ha More

by RESHEPARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 27, 2019

Maintence package??? xxx I had purchase the maintenance package for my 2016 Silverado for $600 plus and was told it covered oil changes up to 60,000. Apparently it only cove More

by ANTIUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris ??
Feb 28, 2019 -

Roseville Chevrolet responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. Please contact me so we can work towards a resolution. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

They were helpful to find a solution They will help you find a way. For the moment that you are there just won’t forget to ask all questions. Also friendly to all. More

by RELIZABETH843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Salinas Lopez
Feb 28, 2019 -

Roseville Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Highly Disappointed Went to this dealership twice and it came out with more problems than going in there with on both visits Suppost to be two days of work and ended up More

by pdylan485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
Feb 28, 2019 -

Roseville Chevrolet responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 26, 2019

Amazing They were so accommodating to my every need. I couldn’t be happier! There were very friendly and encouraging. I left more than satisfied and will be b More

by BRIBRIM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott, Jamal Saries
Feb 28, 2019 -

Roseville Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 25, 2019

Shady financing and flat out lies Got a call theycouldnt finance my loan for the contract terms. The payment and APR would go up. I told them not acceptable. They said my options are a More

by SUSAN98A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Huskey and Randy Hutchinson
Feb 25, 2019 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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