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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

February 22, 2019

Very welcoming and accommodating My husband and I were in the market for a new car. We were welcomed with warm and inviting vibes. Daniel (our salesman) our dealer was knowledgeable a More

by JENNR19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (very new) very nice , Gordon Post, David Rodgers, Joy Sanders
Feb 25, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 21, 2019

good customer service,but delayed product Great customer service, thanks LaPrincess. Very delayed product though. Took nearly two months for truck delivery. Was initially told one week or less More

by M C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess, Danny
Feb 21, 2019 -

Roseville Chevrolet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with LaPrincess. Please let us know if we can ever help you in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 21, 2019

Not doing what they said Makes me wonder if the checks that where done where really done. it was not cheap your service manager penny knows about it.not a happy camper don't l More

by mattebert1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penny Case
Feb 25, 2019 -

Roseville Chevrolet responded

We value the opportunity to learn of your experience here at John L Sullivan. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 20, 2019

Never gave up to get my car fixed I took my corvette in to fix a squeeky seat back and once returned the squeak was gone, but a new clicking noise appeared. After multiple attempts at More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall (Service)
Feb 20, 2019 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 20, 2019

Steve White and Jonah Lewis are the best Writer Steve and tech Jonah went above and beyond to make me very happy this time. The last time I had a poor experience with "Thomas." More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Lewis (awesome), Steve White
Feb 20, 2019 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 20, 2019

Totally easiest purchase ever! Matt was very transparent in everything that happened and went on. The finance people were awesome and tried everything in their power to make sure I More

by joeschmoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Marlin
Feb 20, 2019 -

Roseville Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 20, 2019

Car Sitting Like a Rock I unfortunatey returned my car to this location after an initial visit due to an engine issue. The day after receiving the second round of service, t More

by william_woodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ex
Feb 21, 2019 -

Roseville Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 19, 2019

Excellent service Purchased a 2019 Chevrolet Blazer. Alexis assisted us with questions and a test drive. Process was simple and staff was helpful. They went the extra m More

by BERGWERFF.ERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Feb 20, 2019 -

Roseville Chevrolet responded

Thank you so much for choosing John L Sullivan Chevrolet. Alexis is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 18, 2019

Great Deals on Cars I am well pleased after several attempts at other Car Dealerships to close out on buying a vehicle at John L Sullivan Chevrolet. My Salesman Leronn Ne More

by DEVOE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leronn Nelson and Danny Financial Manager
Feb 20, 2019 -

Roseville Chevrolet responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new 2018 Chevrolet Malibu and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

February 18, 2019

Good team Overall a good experience. They tackled a repair on my 22 year old Tahoe driver side door. Got it pretty well fixed. Took two tries and there’s still More

by stevemickelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brandrup, Brian Difede
Feb 20, 2019 -

Roseville Chevrolet responded

We appreciate your marvelous feedback, Steve. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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