Roseville Chevrolet

Repair to engine I brought my 2015 Chevrolet Silverado truck in for a noise emanating from the top part of the engine. I called to make an appointment to bring the tr I brought my 2015 Chevrolet Silverado truck in for a noise emanating from the top part of the engine. I called to make an appointment to bring the truck in as I had to travel a long distance for work and use my truck for this purpose. My call was taken seriously, I was asked to bring it in immediately and the service department make arrangements to fit me in to the schedule. Upon arrival I was assigned Randall as my service adviser. He was very friendly, courteous and took care of me promptly. I waited less than an hour was told my truck needed a serious repair and they had made arrangements for a rental car within the next 30 minutes. very impressive to me as that is a part of my job providing customer service. I had my truck back within a 4 days and was called several times by Randall keeping up to date on the repair status. Upon initially buying this truck used about 18 months ago I had my reservations about John L Sullivan or any dealership for that matter but they have definitely impressed me with their service and response to the repair to my truck. More

Out $2,700 and my car still isn’t fixed Brought my corvette in twice for power steering issues. I’ve spent $2,700, had to borrow a vehicle both times and it was retuned in the the same con Brought my corvette in twice for power steering issues. I’ve spent $2,700, had to borrow a vehicle both times and it was retuned in the the same condition as I brought it in for both times. I feel that if they put in the wrong parts each time, I should not be charged for the parts that were installed in my car that didn’t fix the issue. They should’ve checked the issue before returning the car to me the first time and ecspecially the second time. More

Great job Mark Rogers was outstanding! He was very thorough and knowledgeable about what was done on my car. as well as what the report showed. Great job Ma Mark Rogers was outstanding! He was very thorough and knowledgeable about what was done on my car. as well as what the report showed. Great job Mark! Keep it up. More

Absolutely amazing we love you all Without making this to long we have purchased 2 cars within 8 months. All of you helped us the best way anyone could ever ask for. We have had a total Without making this to long we have purchased 2 cars within 8 months. All of you helped us the best way anyone could ever ask for. We have had a total of 3 cars from you. You all go above and beyond for your customers and we will definitely be recommending all of our family and friends to make sure to come your way. Thank you for all your kind hearts. Also a special thank you to Dyson who has always made sure to get us the best deal and treat us with so much respect your amazing Dyson... More

Kurt found what I needed Kurt found exactly what I was looking for and delivered it to me. Couldnt ask for a better experience. Ill always buy from JLS for my business! Kurt found exactly what I was looking for and delivered it to me. Couldnt ask for a better experience. Ill always buy from JLS for my business! More

2018 Chevy traverse John L Sullivan service department calls me every six months to check on my 2018 Chevy traverse. They scheduled me for my yearly check up and I was John L Sullivan service department calls me every six months to check on my 2018 Chevy traverse. They scheduled me for my yearly check up and I was in and out fully serviced. I don’t remember my girl’s name who took care of me but she was awesome. Over the years I have purchased three SUVs from John L Sullivan and everyone, I mean everyone, I have come in contact with at John L Sullivan Dealership has been awesome. I love this dealership and I will always bring people to them before I take them anywhere else. John L Sullivan Dealership stands behind their product and beside their customers. More

Went the Extra Mile! The dealership went the extra mile to make sure that I got what I was looking for. I actually didn't expect to purchase a vehicle, but the dealership The dealership went the extra mile to make sure that I got what I was looking for. I actually didn't expect to purchase a vehicle, but the dealership made me an offer I couldn't refuse and I drove away with that night with a new truck. More

Great Job and Tom is Amazing Tom has always been super helpful at the John L Sullivan in the ROSEVILLE automall. Thank you for all the help and making sure I’m not overcharged and Tom has always been super helpful at the John L Sullivan in the ROSEVILLE automall. Thank you for all the help and making sure I’m not overcharged and always looking for warranty work when something happens to my car. More

Excellent service, very caring. It was an overall great experience. the whole process took only a couple of hours, but while waiting to find out if I was going to leave with a new ca It was an overall great experience. the whole process took only a couple of hours, but while waiting to find out if I was going to leave with a new car I was made very conformable. It was great. I did get a new car that day. More

The staff that assisted me was amazing My experience was great. The staff helped me a lot. They went made sure that I was satisfied with my car. I appreciate your business on my first car p My experience was great. The staff helped me a lot. They went made sure that I was satisfied with my car. I appreciate your business on my first car purchase. More