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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

January 30, 2019

Customer Service 1st. The online appointment setting is Easy and Convenient . Their customer service you are meet with as you pull into the Service Center is refreshing. More

by perrymedic911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Jan 31, 2019 -

Roseville Chevrolet responded

Perry, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Salesman Travis Newman Was Great! Travis Newman was fantastic. He is the reason our experience was a positive one. We found the vehicle we needed and wanted without the preconceived More

by jmbullock7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Newman, Justin, Adam, Don?
Jan 29, 2019 -

Roseville Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Great Experience The no pressure sales approach from David Joshua was greatly appreciated and he helped us find just what we were looking for. The customer service wa More

by ANWILLI71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Joshua, Jamal Saries
Jan 29, 2019 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Good experience Cassandra was amazing! She was both informative and patient. She did not pressure us to purchase, but sat with us as we sorted through our decision to More

by Shaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra, Sevy Vega, Vito Ballestrasse
Jan 29, 2019 -

Roseville Chevrolet responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Very satisfied They have always been helpful and efficient. We have dealt with Steve White everytime we are there and have been very happy with the service. More

by GARDNERJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jan 30, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Routine inspection Appointment was on time. I received a phone call when Car was finished - I had dropped the car off and returned to pick it up so the review was done i More

by EVPOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Jan 30, 2019 -

Roseville Chevrolet responded

Thanks for the feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 29, 2019

Historic Experience! I am seventy years old and in 1977, the last time I bought a car from a dealership, I got kicked out of two dealerships and bought at a third on Fulto More

by KAHUNA0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Horton, LaPrinces Chapelle, Daniel Hadad, John Sullivan
Jan 30, 2019 -

Roseville Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 28, 2019

Excellent service by Courtney, thanks for all the efforts. Excellent service, solved the issue very satisfactorily, and my service advisor was able to assist with securing credit from GM for my service - thank More

by JBROWN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 27, 2019

Great time Awesome crew. They were fun and very professional. They really worked with me to get my payments where I need them to be. Thank you. More

by LEWISJIMMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esi
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 27, 2019

Breaks and front end repair Service was very good. The service rep explained every thing in detail and in terms that this 72 year old could understand. He also , after an inspe More

by jhwebb1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Jan 28, 2019 -

Roseville Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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