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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

January 26, 2019

Long, long, long day I scheduled an appointment to have my drivers side mirror replaced and a oil service, I gave them the information to order the part so they would have More

by BUYER95687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed was great and kept me up to date.
Jan 28, 2019 -

Roseville Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Excellent Customer Service Max Nelson and Serg was awesome, they made this the easiest car purchase ever. They paid attention to what I said I was looking for and that made the More

by KORIESHA.WOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Nelson, Serg (finance)
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Friendly and Professional! One of a kind dealership! I’ve dealt with dozens of service centers over the years, but have never found one so friendly and accommodating as JLS! Gre More

by CalPop45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service
Jan 28, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Big incovenience I went in for a battery change. Was told battery was old in my 2017 Impala, and after the service was supposible completed , I left to pick up my da More

by RAMIREZESMERALDA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

serice Very friendly, helpful, and efficient. The staff is very friendly and they address every question and concern that I may have on my vehicle. Very prom More

by BELINDARHOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Jan 28, 2019 -

Roseville Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to John L Sullivan Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 25, 2019

Great service Excellent service! The service department has always been efficient and worked in a timely manner. Steve White goes above and beyond his customer se More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Jan 28, 2019 -

Roseville Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 24, 2019

Great dealership. Easy to talk to. Made every attempt to swing the deal our way. Good place to start your search for a vehicle. We especially like Gordon. We have bou More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Post
Jan 24, 2019 -

Roseville Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 23, 2019

Awesome Service Had a great experience at John L Sullivan Chevrolet, for the second time. It was quick and all dealership members we dealt with were great. More

by VBALL0671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Saries
Jan 24, 2019 -

Roseville Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 22, 2019

Quick and satisfied I went in to get new emblems and air intake put on my Camaro and the team was super nice and got what I wanted done quickly and with a smile. I will a More

by CASEYMOLLERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from parts for getting a hold of my intake and making it exciting for me , Penny Case
Jan 22, 2019 -

Roseville Chevrolet responded

Casey, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 22, 2019

The man Paul Hernandez is the been the best service advisor from the start and I just want the management to know that he is very good at his job. Thanks bud More

by dgerasim27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez the best
Jan 22, 2019 -

Roseville Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Paul and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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