Roseville Chevrolet

Exceptional Experience I received professional and excellent customer service at John Sullivan. The sales representative was a female who I cannot remember her name but she I received professional and excellent customer service at John Sullivan. The sales representative was a female who I cannot remember her name but she was exceptional as well. Dr Guy Washington More

3rd trip to Service in a couple weeks Was very impressed with Robert my Service Rep. Fast, friendly and informative. Although I've got now 2 calls into him for now the 3rd issue with no c Was very impressed with Robert my Service Rep. Fast, friendly and informative. Although I've got now 2 calls into him for now the 3rd issue with no call back in 2 days. I know he's extremely busy so I understand. Was expecting to receive truck back with dings and dents after it being in there 2 different times the last for 5 days; no damage at all. :) Very unhappy with whomever was smoking in my truck while they were test driving it around; my truck is smoke free so it's very obvious. Truck now has many glitches; doors trying to continue to lock, says passenger door ajar etc. Feel like maybe ECM they got was not by "VIN"?/4-door when mine is extra-cab/Non-flex fuel? who knows...we'll see this week If I get a call back. More

seat repair Paul Hernandez understood what I needed to get my truck seat fixed. Since I was coming from Pioneer, 55 mile each way, he gave me details on when and Paul Hernandez understood what I needed to get my truck seat fixed. Since I was coming from Pioneer, 55 mile each way, he gave me details on when and how long it would take for it to be fixed. This was excellent customer service. He needs a raise. More

Timely and Excellent Service John L Sullivan Chevrolet has excellent customer service and they always complete the work in a timely manner. They completed more extensive work in u John L Sullivan Chevrolet has excellent customer service and they always complete the work in a timely manner. They completed more extensive work in under 1 week than the other shop I went to that had completed minor work in over 3 weeks. Highly recommend for any work that you need to have done on your vehicle. More

exceptional service Recent vehicle purchase was comfortable, seamless and quick. I highly recommend using John L. Sullivan Chevrolet Gordan Post as a salesman and the e Recent vehicle purchase was comfortable, seamless and quick. I highly recommend using John L. Sullivan Chevrolet Gordan Post as a salesman and the entire team to purchase a new vehicle. More

Easy to deal with These guys will work with you to make sure you get a fair deal. Sales rep, David Joshua, is a good guy and will go to great lengths to help you throug These guys will work with you to make sure you get a fair deal. Sales rep, David Joshua, is a good guy and will go to great lengths to help you through the process of buying a car or truck AND will also be there for you after you buy the vehicle...can't go wrong with that. More

Warranty repairs The service department has really turned it around. I was not happy with my last visit here and was never coming back, they asked me for another chanc The service department has really turned it around. I was not happy with my last visit here and was never coming back, they asked me for another chance and I agreed. Glad I did, Ed my advisor was really great to work with. Kept me informed, took care of getting me a rental in my home town and making sure my vehicle was completely taken care of. Thanks again. More

This was my Everyone was polite at John Sullivan service , it was the first issue I have had with my vehicle and they were quick with determining the issue which Everyone was polite at John Sullivan service , it was the first issue I have had with my vehicle and they were quick with determining the issue which is a software issue with On Star and I have to wait for them to make an update and they will contact me when they do have an update, I don't have enough miles on the new Sonic for it to need recommended services yet but I will return to John Sullivan when I do need service.This was covered under warranty More

Terrible service and employees Service department is the worst, I’ve been overcharged twice by Mark, he’s unprofessional and has no social skills. Also it’s very unorganized and cha Service department is the worst, I’ve been overcharged twice by Mark, he’s unprofessional and has no social skills. Also it’s very unorganized and chaotic, waited 20 minutes just to drop off truck for oil change. I bought a 50k truck from them 3 years ago and this last service will be my last time ever going to John L Sullivan Chevrolet. More

Easy and enjoyable I have been driving for 53 years. In that time I have had the opportunity to have many cars serviced and repaired at many different facilities. John I have been driving for 53 years. In that time I have had the opportunity to have many cars serviced and repaired at many different facilities. John L Sullivan Chevrolet in the Roseville Automall has been the best for knowledge, cleanliness and friendliness. More