Back

Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
Contact Dealership

350 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,584 reviews

January 16, 2019

annual service I'm a little bit satisfied with the service from my last visit and I am satisfied with how my service advisor helps me. But there are still some old i More

by JETKYRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Penny Case, Jamal Saries
Jan 16, 2019 -

Roseville Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 16, 2019

Great products. Poor sales experience. This was my first new car experience. I bought a Premiere Chevy Bolt EV. It was not cheap. I was ensured a good deal, but my sales experience was poo More

by JROGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Ferro
Jan 16, 2019 -

Roseville Chevrolet responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 16, 2019

great Mark was very kind and explained everything to me in detail. The service was easy and efficient. The establishment was clean. The cashiers were very f More

by DL4SPECIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 16, 2019 -

Roseville Chevrolet responded

We are pleased to hear that you had an excellent experience with Mark and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 15, 2019

Always a great experience Since John L Sullivan took over the old Saturn Dealership back in the mid 2000s I have been using them for all my service and repairs. Back in July I More

by THOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Jan 16, 2019 -

Roseville Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 15, 2019

Great service and found what I needed. Walked in, got help right away and found what I needed instantly. Employees treated me with respect and made sure I was happy with what I was getting. More

by EVANAYALA98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donté McGinnis
Jan 16, 2019 -

Roseville Chevrolet responded

Thank you for recognizing your experience at John L Sullivan Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 13, 2019

So far so good While the day spent at the dealership was long but it gave me time to completely consider my choices. So far the Bolt has been a great car to drive bu More

by CHEVVIE47
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of my sales person, Brian Difede, Penny Case
Jan 15, 2019 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 12, 2019

Excellent I went to purchase a vehicle from an ex coworker(Travis) and fell in love with his boss Randy and with Brandy from finances. It was THE BEST experienc More

by TABBAH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Travis and Brandy.
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 11, 2019

Great service! Very friendly and professional service. I live out of town and had work done there previously, so I decided to wait until I returned to the area to ha More

by jkawamura44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith , Steve White
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your car. It's fantastic to know Tom helped make us worth the drive. If there's anything else we can help you with in regards to your vehicle, please let us know. Happy driving! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 10, 2019

Efficient,Courteous.Thoughtful, I was given attention very quickly,Gentlemen was very Courteous and directed me to my next step after paper work was finished I was offered a cup of c More

by chefbookert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smith,Thomas Houston
Jan 15, 2019 -

Roseville Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

January 09, 2019

VERY HELPFUL AND NICE WE BOUGHT A NEWER TAHOE FOR MY WIFE, THE SALEMAN ALLEN THOMPSON WAS SUPER HELPFUL AND A KIND PERSON, WE TOLD HIM OUR PRICE RANGE WE WANTED AND HE NEVE More

by THEBODYSHOP11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALLEN THOMPSON
Jan 15, 2019 -

Roseville Chevrolet responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

...
27
...