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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

December 20, 2018

Customer service The service staff was awesome. Above and beyond service and satisfaction. Penny and Casey were very helpful. What they did for me with short notice More

by 800SACRAMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey, Penny Case
Jan 15, 2019 -

Roseville Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 19, 2018

New Chevy! Best customer service hands down! From start to finish and even after I took my new car home I was given the utmost best service. Very impressed! More

by VERONICAORAMOS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto, Erin and Danny
Dec 20, 2018 -

Roseville Chevrolet responded

Congratulations on your new car! Glad to hear that you are impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Pleasant Experience Had a successful car purchase at this dealership without too much hassle. Things have definitely gotten better at car dealerships these last few year More

by ERICKLINDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam LaBare
Dec 20, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at John L Sullivan Chevrolet. If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Service The service department is the best around they are friendly and well knowledge and courteous I will not take my vehicles to any other facility and th More

by LARSON_DAVID67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert was my service advisor , Penny Case
Dec 20, 2018 -

Roseville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Always pleased with John L Sullivan This is the second time weve purchased a vehicle from John L Sullivan. We have shopped around at several other dealerships but the customer service an More

by Asc
Recommend Dealer
Yes
Employees Worked With
LaPrincess Chapelle, Alberto (sales), Ron (finance)
Dec 20, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 18, 2018

Great customer service Always courteous and answered any questions or concerns I have. Definitely keep coming back and would recommend John L Sullivan as the place to both b More

by RYAN.VANPERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case, Paul Boucher
Dec 20, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 17, 2018

Over priced Highest price for service I have encountered from a domestic or foreign dealership in California or Nevada. Cost to me for an actuatot for heater ven More

by RUBOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jan 15, 2019 -

Roseville Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Bought a car I was not really looking to buy that day...but I was treated very well while browsing....and an offer came up that was just right More

by CHER6890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 16, 2018

Looking out for customer Amanda Young is our service advisor and has been for a short time, but she gets it. My family and I have been customers of John L. Sullivan for many More

by TROY R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Dec 17, 2018 -

Roseville Chevrolet responded

Reviews like yours are truly a breath of fresh air! Amanda is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 15, 2018

Staff They all are great staff super friendly and very informative. They treated me very well ! Was respectful and they finished the work fast. They are all More

by CARMENS.PARADISE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada, Greg Dyson, Chris Kircher, David Rodgers, Jamal Saries, Paul Boucher
Dec 17, 2018 -

Roseville Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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