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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

December 02, 2018

Great service Working with Steve war great, he went above my expectations...very pleasant man..he needs a raise..it was nice working with him .Steve White is awesom More

by dodgeandmia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 02, 2018

Always very professional and courteous. Extremely pleasant all around experience, from scheduling the appointment, automatic reminders, and willingness to understand and serve the customer b More

by PAUL VEVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 02, 2018

Certified Service Bought new car. Second key didnt work. Advised need to have reprogrammed. Service lady gave me the business hours for Saturday Dec 1st. I brought my c More

by STEFANIEACUNNINGHAM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure. Lady who answers phone for service
Dec 03, 2018 -

Roseville Chevrolet responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. We understand the car-purchasing process may be stressful and time-consuming but our staff is dedicated to making that process as fast and easy as possible. Apparently we have fallen short of those goals on your most recent car-buying experience. If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 02, 2018

No Hassels No problems When you're Numeber ONE. That is where I like to go to. It is local> Close to our house. Good people work there. Good food and drinks... More

by TETEFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Sevy Vega
Dec 03, 2018 -

Roseville Chevrolet responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by John L Sullivan Chevrolet again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 01, 2018

First time buyer Nice clean dealership and lots of vehicles to choose from. Friendly and very busy dealership. Relaxing customer lounge and nice food and beverage cafe More

by JGRANADOS95240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevy Vega
Dec 03, 2018 -

Roseville Chevrolet responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

December 01, 2018

Wasting time Went in to get a TSB done on my brakes. Say there for a few hours and then the advisor comes out and says that the parts aren’t in stock and that I’ll More

by WILLIAM.SCHURAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Dec 03, 2018 -

Roseville Chevrolet responded

We're so sorry to hear about your wait in our service department. Here at John L Sullivan Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 30, 2018

Incompetence Brought my truck in due to a stabilitrak issue. I have had them before with my truck but this time, it was running a lot rougher. After a day and $2 More

by ESTYENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerod
Dec 03, 2018 -

Roseville Chevrolet responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize that we did not meet your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 30, 2018

Great Everyone was friendly and helpful. I got a the price I wanted on a brand new car, i felt like they listened to what I wanted, and I left happy. More

by LBURNETT04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Ferro
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at John L Sullivan Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 30, 2018

Amazing Dealership What a fantastic experience!! Great customer service. One of the quickest most amazing car buying experiences I have ever had!! I will buy again from More

by JAFRECKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Saries
Dec 03, 2018 -

Roseville Chevrolet responded

We love hearing about customers that have a terrific experience at John L Sullivan Chevrolet. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 30, 2018

great service The staff at the dealership is friendly and courteous to me all the time. I have not had a bad experience with the dealership. I must emphasizes that More

by TINOSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam, Mark, Matt
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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