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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

November 30, 2018

Good buying experience. Good buying experience although I did have a misunderstanding about the year of the vehicle when it was built. At first salesman told me it was a 2017 More

by DJ.ROBLSLICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Danny Haddaci
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share with us! The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 29, 2018

Exelente atencion Exelente trato por parte de todos y cada uno de los trabajadores por los cuales fui atendido desde el inicio hasta el término de mi transacción por mi More

by MACHUCAAJUANITOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Dec 03, 2018 -

Roseville Chevrolet responded

Gracias por sus comentarios. Sinceramente, Joy Sanders, CSI Manager, joys@chevyworld.com

November 29, 2018

Tires- I called and made an appointment for tires and a lube and oil on my Silverado. When I arrived they did not have the tires in stock (they new I needed More

by DDGOODIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rodgers
November 29, 2018

very nice The Salesman, Max, was so nice and accommodating. The was the best experience when buying a car. They listened to my wants and needs and made it hap More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Nelson, Vito Ballestrasse
Nov 30, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to write this review! Max is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 29, 2018

Nice, honest Folks! Honest folks. Will work hard to make it happen for you! Go see Chad Jackson. They wont waste your time. Nice selection too. Love my new Jeep! More

by MULTIMUSICIAN611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jackson
Nov 30, 2018 -

Roseville Chevrolet responded

Congratulations on your new Jeep! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We look forward to seeing you at our dealership in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 29, 2018

Refused to provide an alignment report. At the time of my last oil change at Placerville GMC, I was informed that my tires were wearing unevenly and needed immediate attention. The tech at t More

by ronsruger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sullivan, "JR" O'Grady, Joy Sanders, Penny Case, Jamal Saries
Dec 03, 2018 -

Roseville Chevrolet responded

We are truly sorry to hear of your recent experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 29, 2018

EXCELLENT THE DEALERSHIP WAS PROFESSIONAL AND RESPECTFUL. EVERYONE WE ENCOUNTERED WAS FRIENDLY AND HELPFUL. THE DEALERSHIP HAS CONTINUED TO BE IN CONTACT WITH U More

by TOM@WHENANGELSTOUCH.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DMITRI AND RON, Sevy Vega
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 28, 2018

Great efficient service Great communications on the level of service needed and completed. Wait time was short and was in and out of there quickly. Thank you for your continu More

by jushavfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Nov 30, 2018 -

Roseville Chevrolet responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 28, 2018

Oil Change Expected to be there for about 2 hours. Service got me through in less than an hour. Mark Rodgers is awesome. I would highly recommend John L Sulliva More

by MNAJONES0817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers,
Nov 30, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 28, 2018

Great service and the people I deth with are the best They are the best, very fast and kept me updated. I will do all my service with Sullivan Chev. It is eay to make appointments. More

by larrycajun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede, Kellen Greene
Nov 30, 2018 -

Roseville Chevrolet responded

We appreciate your kind words. Thank you for continually choosing John L Sullivan Chevrolet for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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