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Roseville Chevrolet

Roseville, CA

3.2
1,571 Reviews

350 Automall Dr

Roseville, CA

95661

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Showing 1,571 reviews

November 27, 2018

Almost An Enjoyable Experience It was almost an enjoyable experience. I started with a Costco referral and an appointment time. That helped a lot, but some things never change ... More

by BILLB1375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee Lavin
Nov 30, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience at John L Sullivan Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 26, 2018

Chris helped me with several different vehicles Chris was very helpful with me on this purchase. I had 5 vehicles involved in this purchase and needed to trade them in due to new company starting More

by DDAHLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Nov 27, 2018 -

Roseville Chevrolet responded

Thanks for your awesome review! I'm very happy to hear that Chris was of such great help to you. Please let us know if there's anything else we can do for you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 26, 2018

8 Hours to buy a car from beginning to end Dealer sales rep was very helpful, but by the time we committed to buying our pre-owned CPO car and then being handed over to an inexperienced Finance More

by NTN007US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laprincess Chappell, Jim Ott, Sevy Vega
November 26, 2018

Good service I arrived to my appointment about 10 minutes late, but I called them to let them know. They greeted me with a smile even though i was late. They expla More

by KDANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve White
Dec 03, 2018 -

Roseville Chevrolet responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 25, 2018

It was a excellent time Everyone was very, very helpful so very nice & very professional! I would recommend anyone to John l Sullivan Chevrolet! This was by far the best car More

by TMN191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Surge, Jim Ott, Joy Sanders
Nov 27, 2018 -

Roseville Chevrolet responded

We cannot thank you enough for your wonderful review of John L Sullivan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 25, 2018

Check out was slow due to improper billing Overall a positive experience. The service I had done was paid for by my company. I would take my personal vehicle here to be serviced. More

by jason.root
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 25, 2018

Best Service Team in town I have taken all my vehicle to Joh. l Sullivan for Service. I have also bought 5 of our cars from them. They know me by name and all my family. They More

by MSZOOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve White, Joy Sanders, Penny Case
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your auto needs. If you need anything else in the future please feel free to come back and visit us any time! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 24, 2018

Amazing service. Advisor and tech went above and beyond to get my car back to working condition. The part that was installed originally did not work. Before I had to b More

by ChrisH23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Nov 27, 2018 -

Roseville Chevrolet responded

We train our staff to go the extra mile and give the customer a positive experience. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 23, 2018

Love the internet sales team but not the Service I’ve bought 3 cars from JLS but I will no longer let them service my cars, not even for warranty work. Sales and Finance experience was top notch, More

by MUSLEHS2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaPrincess Chappell, David Dryden, Quinton O’Grady
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 23, 2018

Great dealer Shi Your team was professional and went out of there way to make sure we were happy with our new 2018 Malibu. When Our 2017 Malibu had numerous issues. More

by RMARTHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny Case
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you and congratulations on your new 2018 Malibu! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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