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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

November 25, 2018

Best Service Team in town I have taken all my vehicle to Joh. l Sullivan for Service. I have also bought 5 of our cars from them. They know me by name and all my family. They More

by MSZOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Joy Sanders, Penny Case
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your auto needs. If you need anything else in the future please feel free to come back and visit us any time! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 24, 2018

Great dealer Shi Your team was professional and went out of there way to make sure we were happy with our new 2018 Malibu. When Our 2017 Malibu had numerous issues. More

by RMARTHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you and congratulations on your new 2018 Malibu! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 24, 2018

Amazing service. Advisor and tech went above and beyond to get my car back to working condition. The part that was installed originally did not work. Before I had to b More

by ChrisH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
Nov 27, 2018 -

Roseville Chevrolet responded

We train our staff to go the extra mile and give the customer a positive experience. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 23, 2018

Love the internet sales team but not the Service I’ve bought 3 cars from JLS but I will no longer let them service my cars, not even for warranty work. Sales and Finance experience was top notch, More

by MUSLEHS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess Chappell, David Dryden, Quinton O’Grady
Nov 27, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 22, 2018

Service done I came in to get my seat belt buckle fixed and to use my 25.00 POP awards. Everyone was polite, nice and helpful. Thank you. More

by MEKITKAT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Nov 27, 2018 -

Roseville Chevrolet responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing John L Sullivan Chevrolet for your vehicle needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 22, 2018

Oil Change & Service Chevy Owners:. GO HERE!! Whether its service or buying a Chevy. JLS has the best customer service and nicest people. Years ago they earned my loyalt More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers, Paul Boucher
Nov 27, 2018 -

Roseville Chevrolet responded

Hi Robert and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 22, 2018

Unprofessional I recently was laid off I thought the finance company and the gentleman that sold me the car threatened that he was going to have the car repoed eve More

by CODEJOE.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Dec 03, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our finance department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 21, 2018

New Malibu Quick and Friendly sales and service we have been customers for quite a while and just purchased our second Malibu a 2018 and are quite content. More

by SCOOTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Internet Sales, "JR" O'Grady, Penny Case
Nov 21, 2018 -

Roseville Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 20, 2018

Tom was very helpful & kind. Everyone at this delearship that I have worked with is extremely profressinol and helpful. They always answer any of my questions that I may have and More

by kasey.igarta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 20, 2018

Robert was a nice guy The people there are nice enough but their policy on repair, testing and refunds is a bit ridiculous. I never do these revues coz I don't believe in h More

by POPGUNPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Nov 21, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us this feedback. At John L Sullivan, we strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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