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Roseville Chevrolet
Roseville, CA
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,584 reviews
November 14, 2018
Purchase Experience Our purchasing experience was a surprisingly easy process. We were made very comfortable and everyone was very attentive. Just took a little longer Our purchasing experience was a surprisingly easy process. We were made very comfortable and everyone was very attentive. Just took a little longer than expected. More
by VERN CANON
Verified CustomerEmployees Worked With
Corey Huskey, Randall Hutchinson , Greg Dyson, Joy Sanders
November 14, 2018
Awesome Great service from Penny.Drive all the way from Sacramento to get my truck serviced. See you in 6 months. Much better than kuni, or performance Chevro Great service from Penny.Drive all the way from Sacramento to get my truck serviced. See you in 6 months. Much better than kuni, or performance Chevrolet More
by steffi1959
Employees Worked With
Brian Difede, Joy Sanders, Penny Case
November 14, 2018
They just want your money Murray off my service writers were nothing but kind and professional. But the tools the company has provided them a completely dull. This starts back Murray off my service writers were nothing but kind and professional. But the tools the company has provided them a completely dull. This starts back 2 years ago, my 1st time vehicle purchase. I admit I was young and uneducated when it came to buying a vehicle for the 1st time. They took advantage of that and I owe 15k more than the vehicle actual value. After 2 years of paying a high payment, I still owe 45k on a vehicle worth maybe 30k. Completely upside down in this loan. They sold me a vehicle tracking monitoring device that they said was mandatory which I clearly stated I didn’t want nor need. And then comes the warranty from “warranty solutions”. Long story short, you can have someothing wrong with your vehicle and you would need to know exactly what it is. The reason being is that if they take apart something they or you think is wro g with it, and it ends up not being the issue, then you owe them the money for the tear down. So hopefully you or they diagnose the issue correctly the first time or it’s all on you. In another words you should be a mechanic yourself to diagnose your own issues to authorize your own warranty work. Also these warranty’s can be voided for things such as aftermarket parts that didn’t come factory with your vehicle. The vehicle I purchased was a used vehicle, there were aftermarket parts installed to it, things you wouldn’t see visually unless you physically tore apart the car. So these aftermarket parts were never recorded during there inspection. I have talked with 2 managers about this specifically from sales department, and neither one of them has gotten back to me. This is a horror story. More
by KBBRANDON89
Employees Worked With
John Sullivan, Juan Rodriguez, Visit Online, Kellen Greene
November 13, 2018
Just Like Any Desler We bought a 2015 Camaro and we were assured it was a preowned certified vehicle. However, when attempting to utilize the preowned certified perks we f We bought a 2015 Camaro and we were assured it was a preowned certified vehicle. However, when attempting to utilize the preowned certified perks we found out that the car was not certified. Our salesman said the certification adds $2500 to the sticker price and they wouldn’t budge to match the price of a comprable car. When confronted about the fact the entire sales floor was not helpful and the sales floor management wouldn’t budge to make it right. I feel this was al lol about the commission and making the sale a couple thousand more. Don’t go here if you expect to be treated fairly and with respect. More
by JUSTIN.NEWELL17
Employees Worked With
John Sullivan
November 13, 2018
Purchase new vehicle Adam was very personable and met all our needs in finding the right truck. He stayed in contact with me as I lived out of the area and made sure to b Adam was very personable and met all our needs in finding the right truck. He stayed in contact with me as I lived out of the area and made sure to be available to meet me when I arrived for our appointment. More
by DMCALISTER
Employees Worked With
Adam Lebarre
November 13, 2018
Fixed Annoying Dash Rattle The John L Sullivan service team worked diligently to figure out what could be rattling in the dashboard of a new 2018 Chevrolet Colorado. They were a The John L Sullivan service team worked diligently to figure out what could be rattling in the dashboard of a new 2018 Chevrolet Colorado. They were able to locate a loose screw that had a metal washer shaking around on it. The cabin is perfectly quiet now. More
by SHOPMAIL
Employees Worked With
Tom Smith and Robert in Service
November 10, 2018
Very patient and easy to work with We had a great experience buying our new Bolt. We started researching about 6 months before my lease was up, and they were very patient about waiting We had a great experience buying our new Bolt. We started researching about 6 months before my lease was up, and they were very patient about waiting til I was ready, but reached out just enough to remind me they were the dealership I should go to when I was ready. They gave me a great deal and spent a lot of time on the education side after the purchase was complete. More
by NEWSDEDE1
Employees Worked With
Vinny amd Serg
November 10, 2018
Bluetooth reset My Bluetooth would not pair up with my phone and the service department reset the computer and it is now working without errors and everything is exce My Bluetooth would not pair up with my phone and the service department reset the computer and it is now working without errors and everything is excellent now. More
by VICKIEHALL52
Employees Worked With
Jasmine Altamirano, Joy Sanders
November 09, 2018
Just the BEST I have been dealing with John Sullivan Chevrolet at Roseville Auto Mall and prior at the Douglas Blvd location for around 20 years, and Mr. Steve Whit I have been dealing with John Sullivan Chevrolet at Roseville Auto Mall and prior at the Douglas Blvd location for around 20 years, and Mr. Steve White has been my Service Rep for ever. Your service group is the BEST. More
by WALLYWURLD15
Employees Worked With
Steve White
November 09, 2018
Kudos to the Sullivan Service Department I have had my 2004 Monte Carlo serviced at Sullivan since I purchased it in Arizona.. Have found your service, expertise and Service people to be inf I have had my 2004 Monte Carlo serviced at Sullivan since I purchased it in Arizona.. Have found your service, expertise and Service people to be informative and accurate with repairs. Steve White is outstanding on all fronts...you need to clone him!! Afraid I cannot say the same about the Sales Department....which led me to return to Arizona when I needed to purchase a new car!!!! More
by joy_p20
Employees Worked With
Steve White
