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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

November 04, 2018

My review of John l. Sullivan in Roseville, Ca. John l. Sullivan is a great place to by a car. The service you get is top notch and they work with you to get you on the road in your new or newer car More

by JSTILES022774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hutcherson and Mark E. Rogers, Greg Dyson
Nov 05, 2018 -

Roseville Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 04, 2018

Friendly service It's nice to get friendly service. Courtney was very nice and seemed to care about making sure my car was fixed. Girls at the cafe were friendly too. More

by YHOWERTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Nov 05, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at John L Sullivan Chevrolet and we look forward to your continued business! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 04, 2018

Great deal on a new Silverado I have purchased several cars from John L Sullivan and this purchase was one of the best! Thanks for making it easy and getting a great deal. More

by FERREIRA1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Polan, Joy Sanders
Nov 05, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from John L Sullivan Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 04, 2018

Awful Service Another awful day with JLS. I called on a Thursday to make an appointment for Monday for an oil change and to have a key made. I was told they would h More

by DANIELLEGOODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney
Nov 05, 2018 -

Roseville Chevrolet responded

We are very sorry to hear you had an unpleasant experience during your recent visit to John L Sullivan. I would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 03, 2018

Very happy I am very happy that John L. Sullivan of Chevrolet got me into anther vehicle. This is my fourth purchase so far on a vehicle. More

by WALKERD2687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Alcutt
Nov 05, 2018 -

Roseville Chevrolet responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 03, 2018

extremely satisfied Staff was very friendly, courteous and polite. No high pressure. They worked diligently to meet my needs and provide the car I was looking for. Follow More

by EJONESSLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Singleterry, jennifer, Joy Sanders, Tre Alcutt
Nov 05, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to share with us! The goal of the John L Sullivan Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 02, 2018

Top Notch Service Always professional, up front and honest. I never have to worry that my vehicle is anything but perfect and ready for the long haul ahead. More

by LAUZIEREWILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Nov 02, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 02, 2018

Amazing and friendly They did everything to help get my needs met. From patience to understanding and accommodating everything I wanted. Went above and beyond to complete More

by GREENLEE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Johnson, Juan Rodriguez
Nov 02, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 02, 2018

2018 Malibu LS Great service from Elizabeth and Dyson. I came back to this dealership due to last attempt for car. They tried hard and worked all that they could, an More

by NEONNAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dyson
Nov 02, 2018 -

Roseville Chevrolet responded

At John L Sullivan Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

November 01, 2018

Relaxing I walked Dan explain to the salesman what I wanted. He was more than helpful I felt no pressure whatsoever through every process of the sales. More

by Kduran63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Carney, Greg Dyson, AJ Jam, Keith Ellison
Nov 01, 2018 -

Roseville Chevrolet responded

Thank you for your great review! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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