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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

November 01, 2018

Professional and very friendly Everyone that I dealt with on that day was very professional and welcoming. All staff were Friendly. I walked out with the exact car that I wanted and More

by Buffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La Princess and Serg Rybakou
Nov 01, 2018 -

Roseville Chevrolet responded

Your compliments and kind words mean so much to us and our team, Buffy! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Amazing Vehicle and Amazing Crew Thank You J.R. I have purchased all of my cars from J.R. for the past 15 years. I am unbeliveably happy with my beand new 2019 Chevy Subruban Z71 Midnight Edition. More

by MATT.CAPLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"JR" O'Grady
Nov 01, 2018 -

Roseville Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from J.R. and the rest of the team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

The good, the bad, and the ugly. I am giving a mixed review due to very mixed results. I'm my opinion this is a good shop with SOME great folks. There are exceptions. More

by MFMCGUINNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Sanders, Penny Case
Nov 01, 2018 -

Roseville Chevrolet responded

We are disappointed to see that we did not earn a 5-star rating. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Complicated problem Great solutions Courtney, Amanda And Penny were wonderfully helpful in keeping in touch and working out all difficulties. The Volt was in and out for a week and Penn More

by MMCKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney and Amanda, Penny Case
Nov 01, 2018 -

Roseville Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with our staff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 31, 2018

Fair and friendly Great inventory and eager to make a sale. Able to get a car with the features we wanted without any sort of dealer trades. Friendly More

by OLIVER916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Difede
Nov 01, 2018 -

Roseville Chevrolet responded

We love hearing about customers that have a terrific experience at John L Sullivan. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

Urgent need of an oil change. They were fast, efficient and courteous. Meet my maintinace needs & acknowledged future maintinace concerns. I can't recall the names of whom assisted More

by zyasia126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant recall names, yet everyone was excellent!
Oct 30, 2018 -

Roseville Chevrolet responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

Very friendly and personable people. Everyone was very friendly and not the pushy sales people you expect at a car dealership. They answered our questions and seemed very knowledgeable ab More

by BETTY1608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, we don't know the other employees' names, Greg Dyson
Oct 31, 2018 -

Roseville Chevrolet responded

Hi Betty, and thank you for this great review! We're very happy that Dyson and our team were here to help you and treated you with the customer service we know you deserve. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

Staff The entire staff was great. my experience with the Colorado is going great and I am looking forward to driving more. I am a Chevy person. More

by vikingfancalif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Torres, "JR" O'Grady
Oct 31, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

it was great! They couldnt isolate the prkblem but i left It was great! They couldn't isolate the problem but I left feeling like my care was safe to drive. We have always bought and brought our vehicles here More

by FRED.COPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Oct 31, 2018 -

Roseville Chevrolet responded

Hi Fred! Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

October 30, 2018

Walked in thinking i couldnt do it, but they made it happen! I had talked to max about getting a car for a while, and finally the need came. I came in and as a first time car buyer i got a less than 6% interest More

by SUPERBOYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, plus two others.
Oct 31, 2018 -

Roseville Chevrolet responded

It was a pleasure to read about your first buying experience working with Max. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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