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Roseville Chevrolet
Roseville, CA
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,584 reviews
August 07, 2021
Made an appointment to have my truck serviced at John Sullivan in Roseville. I’ve taken my vehicle three times to Folsom same problems. This time I have the issues on video back. Transmission problem ele Sullivan in Roseville. I’ve taken my vehicle three times to Folsom same problems. This time I have the issues on video back. Transmission problem electrical problem exhaust problem. The gentleman in the service department - did not catch his name was so rude, I literally left there in tears. if I’m taking my vehicle back to a dealership for a fourth time for the same issue you better be giving me a loaner and making this right. (what is wrong with people that you can’t be courteous.) I guess it’s just all about make the sale no follow through. JoAnne Angelo 925-548-5553 Ps: I took my truck in to Folsom Chevy who scratched the vehicle twice was not going back again. maybe it’s time to get an attorney?? More
by Heartache service
Employees Worked With
Not sure
July 26, 2021
I bought my Chrysler Pacifica Hybrid with Kenny Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the cost of replacing the windshield. I had the windshield replaced on my own account and sent the bill to Chad Jackson and Kenny Brizendine. Unfortunately, I'm waiting for the $ 495 to be paid until today. More
by Peter
Employees Worked With
Chad Jackson, Kenny Brizendine
June 29, 2021
Dealership service recommended items that had already been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change. Service Dept. Manager was informed of this but in turn I was told that he would look into it (no immediate action was taken or a apology or discount for the full price I paid for a partial service I received). After closer look at my paperwork also after getting my car back, it stated I declined replacing certain parts when this was never discussed. Poor service, poor customer service, poor action NOT taken by management when it was brought to their attention (and confirmed by the service dept. itself). More
by Paul B.
Employees Worked With
Terry Caudle
April 22, 2021
Great service and friendly. Would buy from K. Brizendine and Co again. The people are very nice and were tentative to my needs. It’s normal for credit company to run multiple reports. Credit dropped a few p and Co again. The people are very nice and were tentative to my needs. It’s normal for credit company to run multiple reports. Credit dropped a few points but no biggie. More
by C Hunter
Employees Worked With
Kenny Brizendine
April 12, 2021
Scummy!! Not only did they hold my family including a 6 Scummy!! Not only did they hold my family including a 6 month baby who needed a nap hostage by keeping hold of my keys after appraising but I litera Scummy!! Not only did they hold my family including a 6 month baby who needed a nap hostage by keeping hold of my keys after appraising but I literally told them so many times "do not run my credit, I'm paying cash" but after I left they ran my credit!!!! I called them to say fix it or I'm not coming back but of course there is nothing they can do to reverse the unauthorized hit on my credit score. I'm fuming!! More
by Becky King
Employees Worked With
Kyle
April 12, 2021
Sales experience went OK, but the after sales finance support is the worst. Once they have your money dont expect them to help you in any way shape or form. I have been trying to cancel two contracts wit support is the worst. Once they have your money dont expect them to help you in any way shape or form. I have been trying to cancel two contracts with them for months with no end in sight. I am preparing legal action against this dealership. If you buy from this dealership make sure to just buy the vehicle without any contracts or loans through them. The finance department is a mess. The salesman I worked with was very nice and helpful. Other than that, I having nothing good to say about this dealership. The salesmans name was Brad Hall, I dont see him on the list of people. More
by PRaff
Employees Worked With
Bradley Hall
February 13, 2021
this guy rules! he is really knowledgeable, and accommodating. I was really impressed, and appreciative of his patience. thanks again brian for all your help! accommodating. I was really impressed, and appreciative of his patience. thanks again brian for all your help! More
by dave
Employees Worked With
Brian Difede
January 03, 2021
I got totally screwed ! Paid 40,000 for my certified 2018 Silverado then find out it is only worth 32000,00 on Kelly Blue book ! They tricked me on financing and end up with 5.99 interest rate after they di Silverado then find out it is only worth 32000,00 on Kelly Blue book ! They tricked me on financing and end up with 5.99 interest rate after they did multible credit inquires which ruined my 900 score ,down to 834 ! so they could finally write the loan on GM Financial and cut themselves a cool $ 1000,00 for writing the loan ! More
by chris
Employees Worked With
Kellen Greene, Kenny Brizendine
