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Roseville Chevrolet
Roseville, CA
1,583 Reviews
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July 26, 2021
I bought my Chrysler Pacifica Hybrid with Kenny Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the Brizendine from Jahn L. Sullivan in Roseville. There were some flaws with the purchase and Chad Jackson promised me in writing that he would pay the cost of replacing the windshield. I had the windshield replaced on my own account and sent the bill to Chad Jackson and Kenny Brizendine. Unfortunately, I'm waiting for the $ 495 to be paid until today. More
by Peter
Employees Worked With
Chad Jackson, Kenny Brizendine
June 29, 2021
Dealership service recommended items that had already been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change been serviced and were brand new. This showed that the service tech never did the safety inspection on my car when it was brought in for a oil change. Service Dept. Manager was informed of this but in turn I was told that he would look into it (no immediate action was taken or a apology or discount for the full price I paid for a partial service I received). After closer look at my paperwork also after getting my car back, it stated I declined replacing certain parts when this was never discussed. Poor service, poor customer service, poor action NOT taken by management when it was brought to their attention (and confirmed by the service dept. itself). More
by Paul B.
Employees Worked With
Terry Caudle
April 22, 2021
Great service and friendly. Would buy from K. Brizendine and Co again. The people are very nice and were tentative to my needs. It’s normal for credit company to run multiple reports. Credit dropped a few p and Co again. The people are very nice and were tentative to my needs. It’s normal for credit company to run multiple reports. Credit dropped a few points but no biggie. More
by C Hunter
Employees Worked With
Kenny Brizendine
April 12, 2021
Sales experience went OK, but the after sales finance support is the worst. Once they have your money dont expect them to help you in any way shape or form. I have been trying to cancel two contracts wit support is the worst. Once they have your money dont expect them to help you in any way shape or form. I have been trying to cancel two contracts with them for months with no end in sight. I am preparing legal action against this dealership. If you buy from this dealership make sure to just buy the vehicle without any contracts or loans through them. The finance department is a mess. The salesman I worked with was very nice and helpful. Other than that, I having nothing good to say about this dealership. The salesmans name was Brad Hall, I dont see him on the list of people. More
by PRaff
Employees Worked With
Bradley Hall
April 12, 2021
Scummy!! Not only did they hold my family including a 6 Scummy!! Not only did they hold my family including a 6 month baby who needed a nap hostage by keeping hold of my keys after appraising but I litera Scummy!! Not only did they hold my family including a 6 month baby who needed a nap hostage by keeping hold of my keys after appraising but I literally told them so many times "do not run my credit, I'm paying cash" but after I left they ran my credit!!!! I called them to say fix it or I'm not coming back but of course there is nothing they can do to reverse the unauthorized hit on my credit score. I'm fuming!! More
by Becky King
Employees Worked With
Kyle
February 13, 2021
this guy rules! he is really knowledgeable, and accommodating. I was really impressed, and appreciative of his patience. thanks again brian for all your help! accommodating. I was really impressed, and appreciative of his patience. thanks again brian for all your help! More
by dave
Employees Worked With
Brian Difede
January 03, 2021
I got totally screwed ! Paid 40,000 for my certified 2018 Silverado then find out it is only worth 32000,00 on Kelly Blue book ! They tricked me on financing and end up with 5.99 interest rate after they di Silverado then find out it is only worth 32000,00 on Kelly Blue book ! They tricked me on financing and end up with 5.99 interest rate after they did multible credit inquires which ruined my 900 score ,down to 834 ! so they could finally write the loan on GM Financial and cut themselves a cool $ 1000,00 for writing the loan ! More
by chris
Employees Worked With
Kellen Greene, Kenny Brizendine
January 01, 2021
I bought a truck from this dealership and it took over three weeks for them to get all the info to the bank. Due to the lack of professionalism and being organized and having one person talking to the cus three weeks for them to get all the info to the bank. Due to the lack of professionalism and being organized and having one person talking to the customer. Then when I wanted to speak to the general manager to work this out I wasn't allowed to talk to him. I wouldn't have expected this from John L Sulivan after being in the community for close to 50 years. I thought they pride themselves on customer service. Guess not! Just like all the other dealerships don't care about the customers. More
by shoot4dreams
Employees Worked With
Greg Dyson, Brandon Wood, Ron Hutcherson
