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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

September 21, 2018

Your oil change writer Eric was very rude to me The I'll change service writer Eric was very rude to me And very unhelpful And this is happen the last couple times I've come in in had to deal with More

by GRSSFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric in oil change
Sep 24, 2018 -

Roseville Chevrolet responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

Outstanding service and very responsive! I really appreciated how friendly, open and considerate the staff was. From the service department to the folks who offered me a free coffee while i More

by FERRARI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Liberty
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

EPERIENCE I have no complaints about my experience, the entire staff is friendly and courteous to me. My service advisor Matt and Mark are the best. More

by TINOSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, and Mark
Sep 24, 2018 -

Roseville Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

WOW!!! I'm 57 years old and I just have to say that I don't think I have ever had better service from any business establishment in my life! The reminders, t More

by STINKYDOG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brandrup is the best ever!!! I didnt catch all the names, but everyone was awesome.
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes John L Sullivan Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 21, 2018

My visit Steve who is my advisor did a great job of taking care of my requests to have my infotainment system updated and even though they didn't find anything More

by mholybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White, Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 20, 2018

teamwork everyone worked as a team doing their part to make the deal happen. starting from visiting and getting the info to start, all the way to signing of th More

by galindozachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
antonio, ron, dom, Joy Sanders
Sep 24, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 20, 2018

Excellent. They found the problem and fixed it without replacing any parts. You don't usually expect that or get that when bringing your car in with an issue. Th More

by THUMBSUPPLUMBING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda (service adviser), Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 19, 2018

It was a good experience for me. Everything they said they would do was done to my expectations. I would buy another vehicle from this dealership in the future. I already recommend th More

by RKOTARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serg Rybakou, Alberto Aguila, Sherrey Lawson
Sep 19, 2018 -

Roseville Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 19, 2018

Nice culmination of a lot of research prior to purchase I spent several months before purchasing my Volt doing a lot of research on electric BEV and PEV vehicles. I test drove several models including the V More

by EDHAMZAWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lavin, Sherrey Lawson, Bailey, Joy Sanders
Sep 19, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 19, 2018

Great service Fast help and great service I will be back for more services and have suggested many of my family and friends to come here for great service More

by mrclvn415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Case
Sep 24, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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