Roseville Chevrolet

They were very professional They helped me get into a newer car even with my lower credit and explained everything in detail and walked me through the process of the loan They helped me get into a newer car even with my lower credit and explained everything in detail and walked me through the process of the loan More

Pleasant experience Everyone that I came in contact with was professional, knowledgeable and welcoming. Overall it was a positive experience, pleasant environment, clean Everyone that I came in contact with was professional, knowledgeable and welcoming. Overall it was a positive experience, pleasant environment, clean and comfortable. Great people great dealership. More

No customer service I picked up my car Saturday morning and noticed my all electric car had not been charged over night. When I noted that my electric car was almost out I picked up my car Saturday morning and noticed my all electric car had not been charged over night. When I noted that my electric car was almost out of battery (so low I couldnt make it home) no one cared. It should have been put on the charger and they had forgotten. I had a busy day and was highly inconvenienced by not having my car for the next four hours while it needed to charge. No one had time to talk with me even though I asked several times to speak with someone. I finally got someone to put it on the charger and they didn’t even do it correctly, wasting more of my time. I waited for almost an hour to speak to someone before I gave up and had my husband pick me up, another inconvenience as we do not live in town. More

Tom in service is AWESOME!! My service advisor Tom is fantastic and helpful. From the time you drive up, to the time you vehicle is ready...EVERONE is do helpful and friendly an My service advisor Tom is fantastic and helpful. From the time you drive up, to the time you vehicle is ready...EVERONE is do helpful and friendly and for that reason, I drive from Elk Grove to have my car serviced in Roseville! More

Smooth process Kyle did a great job on giving me all the information I needed on the vehicle and also helped me with pricing. He was very friendly and forward with t Kyle did a great job on giving me all the information I needed on the vehicle and also helped me with pricing. He was very friendly and forward with the process. More

Friendly, quick willing to address the issues with my truck. I like to schedule my cars services in the morning. So far the staff is very friendly and seem to be doing their jobs right. Maybe by the end of the d I like to schedule my cars services in the morning. So far the staff is very friendly and seem to be doing their jobs right. Maybe by the end of the day they get moody so thars why I take my cars in early I the mornings. Steve (my service advisor) was on top of things and was keeping me updated with the progress throughout the day. Den went on the test ride with me, to feel for the concerns I'm having in my drive train, seem to be a nice guy so I made sure he was wearing his seat belt so I can return him in good shape. Over all easy going but very busy location, specially on the weekends. More

good service the sales people were the friendliest staff out of all the car lots I've been to. i like my new car too. Thanks , John the sales people were the friendliest staff out of all the car lots I've been to. i like my new car too. Thanks , John More

Great customer service Awesome, fast service. Early morning appointment and the car was done at a reasonable time, just as they said. Everyone was friendly and the coffee wa Awesome, fast service. Early morning appointment and the car was done at a reasonable time, just as they said. Everyone was friendly and the coffee was fresh. More

Terrible customer service When I asked why my part would need time to cure if I ordered it and had it painted over a month ago, the employee told me “I don’t care! Wash it then When I asked why my part would need time to cure if I ordered it and had it painted over a month ago, the employee told me “I don’t care! Wash it then!” More

It was good in the beginning. They were really good at first but then after they delivered my car I still have yet to receive my paperwork. Then after that, I was contacted saying They were really good at first but then after they delivered my car I still have yet to receive my paperwork. Then after that, I was contacted saying I have an additional charge to put in my leather seats and I have sent an email 2x questioning this with no response....I am not very impressed by this! More