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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

September 07, 2018

I should have test drive it. I love the this car. It will be a nice tow car for us.. The family is glade I get a car that will be safe for us. It has a lot of air bags. More

by 14MELAVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitin Gheorghin can not rember the others All was nice, Brian Difede
Sep 07, 2018 -

Roseville Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Steffi zr2 service My appointment was at 10:15 came early no problem.Didn’t have to wait. The young man who washed the car was awesome! Very detail oriented.Well done. W More

by steffi1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detail guy , Joy Sanders, Penny Case
Sep 07, 2018 -

Roseville Chevrolet responded

What an enjoyable review to read!  It is reassuring to know our staff provided you with a hassle-free and great shopping experience. John L Sullivan’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Excellent Dealership, Excellent Service We purchased a new Malibu, and we are very pleased with the vehicle. We chose J. L. Sullivan for two reasons: One, we have worked with them for many More

by RPHSHELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales persons not listed on signed paperwork, Joy Sanders
Sep 09, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Multi point inspection....... not so much. I took my car into JLS to have an oil change done. I was told that they would change the oil filter top off all my fluids rotate my tires do a multi-p More

by HOLLYTHAYNE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 09, 2018 -

Roseville Chevrolet responded

I'm sorry to hear that your last oil change did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 07, 2018

Return Customer My daughter and I purchased two cars a year ago. I was in an accident and needed a new car fast. Juan Q was out salesman the first time and did us rig More

by Luissha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Quezada
Sep 09, 2018 -

Roseville Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 06, 2018

Great experience Always treated well. Have always come back for a new car. Been dealing with John L Sullivan for the past 20 years go no where else More

by DIANA_ROE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kircher
Sep 06, 2018 -

Roseville Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 06, 2018

So far so awesome.. I arrived at John L Sullivan having a good idea of what model vehicle I hoped would work for my special needs. I required a car that could handle spe More

by ELAINELAST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle DeVore, Curt Thomas, Randy Hutchinson
Sep 07, 2018 -

Roseville Chevrolet responded

Elaine, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 06, 2018

An Amazing Labor Day Weekend Experience I worked with La Princess in Sales and Danny with Finance and both were honest, knowledgeable, and extremely helpful. As someone who doesn't like the More

by PCARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPrincess, Danny.
Sep 07, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Cheap xxxxx I bought a 2017 corvette and the oil light was at 1 %. . Also when I purchased the car the salesman didnt even put a half tank of gas in it. I called More

by TMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kellen Greene
Sep 05, 2018 -

Roseville Chevrolet responded

It’s concerning to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

September 05, 2018

Bigtime Downer Brought my truck in for service and it was fixed and given back to me to get back to work . Im very happy and will definitely come back . More

by airforceonehvac23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Sep 05, 2018 -

Roseville Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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