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Roseville Chevrolet

Roseville, CA

3.4
1,574 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,574 reviews

August 26, 2018

Awesome service My service advisor Amanda was great. She kept me informed during the visit and when there was a small xxxx up when picking up my vehicle she got it ta More

by upmike1074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 27, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from John L Sullivan Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 26, 2018

Happy Customer Love my new Tahoe. Test drove several different cars but Tahoe fit our family the best. Sales and finance staff super friendly and helpful. Jesus pati More

by Stacey B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Salinas, Dave Dryden, Jim Ott, Joy Sanders
Aug 27, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 24, 2018

Quick friendly same day appt The Sullivan Chevrolet Dealership in Roseville gave me a same day appt. I arrived early and my car was serviced immediately. I was provided with free More

by ERRNCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I am not able to recall the names of those who helped me in the service dept. All very nice., Gordon Post
Aug 27, 2018 -

Roseville Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose John L Sullivan Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 24, 2018

2018 ZL1 Serg and the entire John Sullivan dealership was an amazing experience. Trying to find vehicle with all of options and at a fair price was a real chal More

by TPHILLIPS1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slavik Nester
Aug 27, 2018 -

Roseville Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Serg was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 24, 2018

Fastest car buying experience ever I did business with Chad Jackson and Franklin T in finance. The process was painless and very quick. Best car buying experience I have had EVER. From More

by PASTORLOCKWOOD209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jackson, Ian Johnson, Franklin Torres
Aug 27, 2018 -

Roseville Chevrolet responded

We are pleased to hear your experience was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 24, 2018

Awesome car company John L Sullivan's crew are very professional and not pushy. It was great car buying experience. I would even recommend my family and friends to shop More

by CHARLESAUGUSTUS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daud was the sales man who helped me get the right vehicle.
Aug 27, 2018 -

Roseville Chevrolet responded

Thank you so much for taking the time to leave us this positive review! We couldn’t do it without you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

One of the best car dealerships I've been to! Mr. Sullivan understands customer service and has put together a program to provide excellent service to anyone that comes in. They actually follow u More

by PEGGY.CLIFTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Surg, Britney.
Aug 23, 2018 -

Roseville Chevrolet responded

Thank you so much for your review! Happy customers are our goal and our mission at John L Sullivan Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

Good service dept for my difficult issues Had serious multiple repeat issues with my new 2018 Equinox. Service was very helpful and they did everything possible to resolve issues and document More

by abmicro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Steve White
Aug 23, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

Not happy Visited parts department to get price on a key fob for my vette. Was quoted $70 for the fob and was told one would be held and a service appointment w More

by JAS10325
Recommend Dealer
No
Employees Worked With
Don’t remember name of employee but was parts counter person who gave me the quote for the fob.
Aug 23, 2018 -

Roseville Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 23, 2018

IMPECCABLE FLEET SERVICE JLS CHEVY'S FLEET DEPARTMENT IS NOW STELLAR THEN EVER!!! I SWEAR BY CURT AND HIS FLEET TEAM THERE AT JOHN L SULLIVAN CHEVY. HE HAS SAVED OUR COMPANY More

by ROOKIEDC40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CURT THOMAS
Aug 23, 2018 -

Roseville Chevrolet responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kirk was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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