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Roseville Chevrolet

Roseville, CA

3.4
1,584 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,584 reviews

August 18, 2018

made it easy. Generally good experience. Laprincess, Daniel, Brandon were helpful. web inquiries responded to little chaotically - I dealt with 4 different sal More

by MJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laprincess, Daniel Ham, "JR" O'Grady
Aug 19, 2018 -

Roseville Chevrolet responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 17, 2018

too many emails I went in to get my chevy truck serviced and ended up buying another chevy. All good, I expected that and got a volt for commuting. Experience was g More

by GARYNIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Saries
Aug 19, 2018 -

Roseville Chevrolet responded

Thank you for the great feedback, Gary! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 17, 2018

Bad experience I was able to get my car but they didn't value a discount coupon from their website because the car was at it's lowest price. Now my salesman was nice More

by MACATTACK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
Aug 19, 2018 -

Roseville Chevrolet responded

I am sorry to hear you did not have a pleasant experience with John L Sullivan Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 17, 2018

Dream Tahoe David brought the car we wanted on the first try and we could not have been more happy. He was patient, helpful, relatable and most importantly not pu More

by BROOKE.MESKIMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodgers
Aug 19, 2018 -

Roseville Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 17, 2018

Customer Service Good customer service fast service nice polite. Washed my car rotated my tires.great group of employees oil change was fast. I have spreaded the word More

by robinsonj556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Aug 19, 2018 -

Roseville Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 17, 2018

Amazing experience I absolutely love John L Sullivan in the Roseville auto mall! I renew my lease there every 3 years because they are the best and so professional! I al More

by REGAN_TARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Newman, Jim Ott, Joy Sanders
Aug 19, 2018 -

Roseville Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 16, 2018

Ripped off Cost me $120 to get my radio diagnosed I have a 2007 Chevy Silverado my right side speakers come on and off intermediately they said they all had to b More

by FJH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penny Case
Aug 16, 2018 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our Service department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 16, 2018

Service was done quickly and accurately Everything was great! Service advisor Mark E Rodgers was extremely helpful and friendly! My car was finished in under an hour as promised! New coffee More

by cbrandt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
Aug 16, 2018 -

Roseville Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 16, 2018

Buyer I spent 7 hrs here trying to buy this jeep. That's way to much time. I told them what I can spend and he just ignored that. Going on no on trying to g More

by OVALE0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laprincess and the closing person not very friendly after the deal is closed.
Aug 16, 2018 -

Roseville Chevrolet responded

On behalf of John L Sullivan Chevrolet, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this review. I would like to apologize for the bad experience you had with one of our salesmen. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

August 16, 2018

My windshield washer did not work. The windshield washer still does not work, very disappointed in the service. I would think it woud be tested before releasing the car to me. More

by HANKASKEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Aug 16, 2018 -

Roseville Chevrolet responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Sincerely, Joy Sanders, CSI Manager, joys@chevyworld.com

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