Roseville Chevrolet

It was good The salesman was very helpful and answered all questions. The finance and inside managers very helpful and not over aggressive in selling me the car The salesman was very helpful and answered all questions. The finance and inside managers very helpful and not over aggressive in selling me the car More

Oil Change Took forever to knock out a simple oil change. Got my car back and was told that there is a bubble in the tire.... the tire has 6k miles on it. I aske Took forever to knock out a simple oil change. Got my car back and was told that there is a bubble in the tire.... the tire has 6k miles on it. I asked if that’s something under warranty and my service advisor didn’t even know if they were the factory tires on the car. Ended up having to spend almost $400 on a new tire because she didn’t know if it would be covered under warranty or not. More

Spare key The dealership lost the spare when I was purchasing the car. We went to get the key and there no remote with it and the new spare key sets off the ca The dealership lost the spare when I was purchasing the car. We went to get the key and there no remote with it and the new spare key sets off the car alarm More

2018 Equinox If it wasn't for Justin Arbis and Ron Hutchinson I would of went elsewhere. Great salesman and knowledgeable Finance that is willing to make it work! If it wasn't for Justin Arbis and Ron Hutchinson I would of went elsewhere. Great salesman and knowledgeable Finance that is willing to make it work! More

Silverado LT Purchase I’m not sure buying s new vehicle should ever be described as an awesome experience. However, that being said, the selection was incredible, straightf I’m not sure buying s new vehicle should ever be described as an awesome experience. However, that being said, the selection was incredible, straightforward and the most responsive during the initial internet search. The exact vehicle I was interested in was there and sales associate Adam remained with us throughout the entire process. I did indeed find that extremely positive. Never did we feel pressure to purchase the vehicle. After experiencing two other dealerships responses to my search I absolutely would and will start at JL Sullivan first next time. More

Inconvenienced Another horrible experience at this service center. I took my car in for a simple oil change. first off, I was the first car to arrive early in the a. Another horrible experience at this service center. I took my car in for a simple oil change. first off, I was the first car to arrive early in the a.m BEFORE the opened. Due to their confusing system of cars pulling in for service. Several service writers completely ignored me ( standing right outside of car) and helped other customers, until I spoke up and pointed out I was there first. But worst of all, after oil change I drove my car straight home and parked it in garage. Next morning I started up car and it didn't want to idle smoothly, and the engine light came on. Fearing that perhaps they forgot to add oil I immediately shut off engine and checked the oil. It was full. I had to miss a days work and take the car back to the dealer to find out what's wrong. After it was inspected I was told by the technician that THEY had installed the air filter incorrectly causing the mass air flow sensor to be damaged by debris! They had to order part and it would not arrive until next day. They did however, provide me with a loaner truck. ( not quite the same as having your own personal car but a much derserved consolation for their mistake). This is the 2nd bad experience and I will not return for service at this dealership again. I love Gordon and the sales staff but the service dept does not get my vote for satisfaction. More

Not good horrible service lied about stuff they had me pay f Not good at all very unhappy will not purchase another car from john l Sullivan i spent 10 hours in a 2 day period for the same problem they were. Not good at all very unhappy will not purchase another car from john l Sullivan i spent 10 hours in a 2 day period for the same problem they were. More

Perfect Seriously the best way I could have had my first car buying experience! Everyone was so nice and helpful. Definitely pleased with my experience here. Seriously the best way I could have had my first car buying experience! Everyone was so nice and helpful. Definitely pleased with my experience here. More

JL Sullivan treats people like they are family We always owned Fords until we stopped by and met Gordon Post and bought a Chevrolet and since then we have been treated very well by everyone at the We always owned Fords until we stopped by and met Gordon Post and bought a Chevrolet and since then we have been treated very well by everyone at the dealership. We have recommenced JL Sullivan to our friends and family. More

Always a Great Service Experience I always get my 2016 Colorado serviced here. They are very professional, and I have never had any issues. Paul is new service advisor, but he was ver I always get my 2016 Colorado serviced here. They are very professional, and I have never had any issues. Paul is new service advisor, but he was very good at his job.. He got me on the shuttle very quickly, which saved me time, during a busy work morning I also like the fact, they still wash your vehicle, if you ask them, many dealers are going away from this ( Hyundai-Roseville) More